Multiple Choice
____ web sites enable customers to have "live" contact with analysts or other customers.
A) Real-time
B) Passive
C) Active
D) Interactive
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q26: If a service desk uses an automatic
Q27: In order to reduce the "jumping and
Q28: On a service desk with hours from
Q29: When selecting a tool, expect _ percent
Q30: The use of technology enables a service
Q32: Faxed incidents and service requests are typically
Q33: Staffing and scheduling systems work with ACD
Q34: To track and collect alerts generated by
Q35: Completion<br>-A(n) _ is a web "supersite" that
Q36: With the increasing popularity of e-mail and