Multiple Choice
The most important goal for an entire company is ____.
A) customer satisfaction
B) customer loyalty
C) saving money
D) having the latest technology
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q5: It is important to measure individual service
Q6: Service desks are either proactive or reactive;
Q7: When surveying customers about a particular incident,
Q8: Service desks that don't have formal SLAs
Q9: A measure of the time and effort
Q11: Not having formally defined processes results in
Q12: One of the keys to a successful
Q13: How well services meet customer expectations is
Q14: A database is a collection of related
Q15: The more clearly companies define how performance