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    Computing
  3. Study Set
    A Guide to Service Desk Concepts
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    Exam 6: The Information Component: Service Desk Performance Measures
  5. Question
    A Measure of the Time and Effort Required to Deliver
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A Measure of the Time and Effort Required to Deliver

Question 9

Question 9

Multiple Choice

A measure of the time and effort required to deliver services in relation to their cost is called ____.


A) effectiveness
B) efficiency
C) quality
D) economy

Correct Answer:

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