Which Is True of Planned Large Service Desks

Multiple Choice

Which is true of planned large service desks?

A) They are typically arranged in separate groups around the building, with each group focusing on a specific type of customer.
B) The cubicle walls between analysts are typically high to reduce noise and allow the analysts to concentrate.
C) They typically have notification systems, such as electronic reader boards, white boards, and network monitors in prominent locations.
D) The service desk manager usually resides in the service desk and takes calls, especially during an emergency.