Multiple Choice
Which type of experience is least likely to help you prepare for a service desk career?
A) experience stocking shelves
B) teaching experience
C) experience working as a store cashier
D) experience waiting tables
Correct Answer:
Verified
Correct Answer:
Verified
Q4: Completion<br>-In the context of business, a(n) _
Q5: Which is true about outsourcing?<br>A)Successful outsourcing creates
Q6: Companies providing global support must address the
Q7: Which is true about managers?<br>A)Being a good
Q8: Completion<br>-_ offers certifications for service desk professionals
Q10: When applying for a service desk position
Q11: With all the methods of contacting a
Q12: Having one global support desk tends to
Q13: In the _, organizations began to value
Q14: Completion<br>-Some companies are being challenged to provide