Question 1

_______ is the undesired condition produced when, upon hitting a bump, the vehicle darts to one side as the steering linkage is pushed and pulled as a result of the travel of the suspension.

Accepted Answer

A)  Bump steer 
B)  Road bump 
C)  Road crown 
D)  Beam steer

Question 2

Unwanted ________ in the suspension system can be extremely dangerous and should be corrected as soon as possible.

Accepted Answer

A)  Fit 
B)  Tightness 
C)  Looseness 
D)  Tolerances

Question 3

Tech A says that ball joints must be unloaded when checking them for wear. Tech B says that ball joints must be loaded when checking them for wear. Who is correct?

Accepted Answer

A)  Tech A 
B)  Tech B 
C)  Both A and B 
D)  Neither A nor B

Question 4

The vehicle's stabilizer components should be checked ________.

Accepted Answer

A)  Every two years or 20,000 miles 
B)  Every 6 to 8 months 
C)  Whenever a vehicle is brought into the shop because of handling concerns or suspension-related noises 
D)  Every 4 years or 40,000 miles

Question 5

If making an adjustment to shocks on a vehicle that has adjustable shock absorbers, make sure the shock absorber adjustments are the same for the ________.

Accepted Answer

A)  Front and rear side 
B)  Left- and right-hand sides 
C)  Side to side and front and back 
D)  Top and bottom of the shock

Question 6

Worn outer tie-rod ends should be removed from the steering arm/knuckle by all of the following, EXCEPT:

Accepted Answer

A)  removing the cotter pin in the stud and nut. 
B)  removing the nut from the threads. 
C)  using the special puller tool to press it out of the taper. 
D)  heating the arm with a torch to expand the hole diameter.

Question 7

The best method for testing a MacPherson strut suspension with only a lower control arm is to:

Accepted Answer

A)  raise the vehicle by the frame and allow the suspension to hang free. 
B)  test it at the floor level. 
C)  place a floor jack under the lower control arm and raise the wheel off the ground. 
D)  fit a wooden block between the arm and the frame.

Question 8

Incorrect angles in the steering linkage due to a component being bent can result in:

Accepted Answer

A)  noise. 
B)  bump steer. 
C)  pull. 
D)  hard steering.

Question 9

Suspension bushings should not be cracked and should have ____ give when pried against.

Accepted Answer

A)  Little 
B)  A medium amount of 
C)  A large amount of 
D)  Zero

Question 10

Technician A says torque-steer is caused by low tire pressure. Technician B says steering return concerns may be caused by binding components. Who is correct?

Accepted Answer

A)  Technician A 
B)  Technician B 
C)  Both Technician A and Technician B 
D)  Neither Technician A nor Technician B

Question 11

When diagnosing body sway, inspect the _______.

Accepted Answer

A)  Sway bar bushings 
B)  Brackets 
C)  Link bushings 
D)  All of the above

Question 12

On a ________suspension where the coil spring or torsion bar is pushing against the lower control arm, a floor jack must be placed under the lower control arm and the wheel must be raised off the ground.

Accepted Answer

A)  Type 2 
B)  MacPherson strut 
C)  Type 1 
D)  Type 3

Question 13

Vehicle wander may be caused by what?

Accepted Answer

A)  Worn joints and bushings 
B)  Looseness in steering and suspension components 
C)  Caster angle is off 
D)  All the above

Question 14

Technician A says that when checking shocks, you should bounce the car. Technician B says that only rear-wheel-drive cars need a shock test. Who is correct?

Accepted Answer

A)  Technician A 
B)  Technician B 
C)  Both Technician A and Technician B 
D)  Neither Technician A nor Technician B

Question 15

All of the following statements with respect to suspension systems are true, except:

Accepted Answer

A)  An electronic stethoscope is the best tool for diagnosing caster angle problems. 
B)  Pull is felt when the air pressure in one or more of the front tires is low. 
C)  A four-wheel alignment will be needed to verify the alignment angles. 
D)  Torque steer is a pull that occurs during heavy acceleration.

Question 16

A driver should not need to keep manipulating the steering wheel to maintain the vehicle in a _________ on straight, level roads.

Accepted Answer

A)  Straight-ahead position 
B)  Right-hand turn 
C)  Left-hand turn 
D)  None of the answers listed

Question 17

________ is a pull that occurs during heavy acceleration.

Accepted Answer

A)  Hard steering 
B)  Torque steer 
C)  Drift 
D)  Vehicle wander

Question 18

When checking for a faulty shock absorber, you should look for:

Accepted Answer

A)  a slight oil film on the shock. 
B)  oil dripping off shock. 
C)  worn-out bushings. 
D)  Both B and C

Question 19

A vehicle will pull to the side with the ________ camber.

Accepted Answer

A)  Least negative 
B)  Most negative 
C)  Least positive 
D)  Most positive

Question 20

You can check for noises in all these ways EXCEPT:

Accepted Answer

A)  driving over bumps. 
B)  the use of chassis ears. 
C)  racing the engine up and listening for noise. 
D)  using an assistant to bounce the car up and down while you check for parts.

Exam 10: Suspension System Service