Question 1

Change in the workplace can result in an emotional response because

Accepted Answer

A)  even small changes are changes in the organizational culture. 
B)  people are naturally emotional about the workplace. 
C)  even small changes are unwelcome in the workplace. 
D)  people are against changes even ones that are good for them.

Question 2

Which of the following is not a way that technology is changing communication in the workplace?

Accepted Answer

A)  It provides more immediate access to more information and more people. 
B)  It changes the ways people interact with their coworkers. 
C)  It changes communication behaviors at meetings. 
D)  It makes rational decisions easier to make.

Question 3

Communication via telephone has greater media richness than communicating via text messaging.

Accepted Answer

A) True 
 B)False

Question 4

According to the principles of the diffusion of innovation, a late majority adopter would be involved in which way with a new computer application to improve work flow?

Accepted Answer

A)  A late majority adopter would be one of the last people to begin using the innovation. 
B)  A late majority adopter would adopt the computer application after seeing a few others using it successfully. 
C)  A late majority adopter would adopt the computer application after seeing that at least half the people have used it successfully. 
D)  A late majority adopter would be one of the first people to use the computer application.

Exam 13: Communication and the Changing Work Environment: Technology, Diversity, and Globalization

Change in the workplace can result in an emotional response because

Which of the following is not a way that technology is changing communication in the workplace?

Communication via telephone has greater media richness than communicating via text messaging.

According to the principles of the diffusion of innovation, a late majority adopter would be involved in which way with a new computer application to improve work flow?