Information Flows Downward in an Organization Better Than It Flows

Multiple Choice

Information flows downward in an organization better than it flows upward in part because _______________.

A) management controls most of the means of communication within the organization
B) few employees feel they have anything worth communicating upward
C) the majority of employees are readily receptive to whatever comes down from top management
D) employees know that even if they say or ask nothing, management will anticipate their needs and communicate accordingly