Question 1

When preparing for an interview,this case study reminds us to prepare for the unthinkable and leave nothing to chance.

Accepted Answer

A) True 
 B)False

Question 2

"What type of books do you like to read most: mysteries,autobiographies,histories,or science fiction?" is an example of a DIRECT/SPECIFIC question.

Accepted Answer

A) True 
 B)False

Question 3

In the case of a customer accused of shoplifting,what type of interview might be conducted?

Accepted Answer

A)  performance review 
B)  exit 
C)  board 
D)  interrogation

Question 4

Which of the following is a direct question?

Accepted Answer

A)  "Tell me about your experience in sales." 
B)  "How many hours do you have in your major field of study?" 
C)  "Which do you enjoy the most--working on your own or working under close supervision?" 
D)  "Do you still arrive late to most meetings?"

Question 5

As an interviewee you should be prepared to answer questions.Identify five of the suggestions that would be most helpful to you during the interview.

Accepted Answer

The answer of As an interviewee you should be prepared...

Question 6

Assume that you are interviewing a person for a college teaching position and are trying to determine whether this professor enough of a people person to be hired by your college,which has its moto: "Always the student first." List five questions you might ask,list them in either the funnel or inverted funnel,and say why you selected that particular sequence.

Accepted Answer

The answer of Assume that you are interviewing a person...

Question 7

A question that requires a brief answer or a "yes" or "no" answer is a DIRECT/SPECIFIC question.

Accepted Answer

A) True 
 B)False

Question 8

What steps should you take to prepare for an interview? Be specific.

Accepted Answer

The answer of What steps should you take to prepare...

Question 9

With more companies conducting telephone interviews,how should you prepare from beginning to end?

Accepted Answer

The answer of With more companies conducting telephone interviews,how should...

Question 10

SKYPE interviews are used to both screen job applicants and to collect survey information on customers.

Accepted Answer

A) True 
 B)False

Question 11

Typically,the employment interview involves one prospective employer and SEVERAL
prospective employees.

Accepted Answer

A) True 
 B)False

Question 12

Discuss two tips on how to answer questions effectively during an interview.

Accepted Answer

The answer of Discuss two tips on how to answer...

Question 13

"Which area of operations do you feel deserves increased attention this year? Fire supervision,fire prevention,or emergency medical services?" This is an example of which type of question?

Accepted Answer

A)  loaded 
B)  third-person 
C)  open 
D)  closed

Question 14

A question that gives maximum control and freedom to the interviewee is called the OPEN-ENDED question.

Accepted Answer

A) True 
 B)False

Question 15

Are the following interview questions organized in the (a)funnel sequence,(b)inverted funnel sequence,or (c)none of the above?
"Tell me about your last position."
"What were your main accomplishments?"
"Did you save the company any money?"
"How much?"
"Which was your greatest accomplishment: saving money for the company or improving employee satisfaction through new management techniques?"

Accepted Answer

A)  funnel sequence 
B)  inverted funnel sequence 
C)  neither of the available choices

Question 16

Which of the following is not a leading question?

Accepted Answer

A)  "You want the kind of job that gets you more money, don't you?" 
B)  "We are looking for creative people here. What do you have to offer?" 
C)  "Do you think all employees should receive raises?" 
D)  "I don't think you have been working up to your potential. What do you think?"

Question 17

Informational interviews

Accepted Answer

A)  are one of the least often used. 
B)  are recommended before going on actual interviews. 
C)  take approximately 30 minutes. 
D)  are most effective when detailed notes are taken.

Question 18

Empathic listening,careful paraphrasing,and nonevaluative feedback are particularly necessary communication skills for the _________________ interview.

Accepted Answer

A)  employment 
B)  grievance 
C)  group 
D)  counseling

Question 19

Who should assume responsibility for the structure of the question-response phase of the interview and what are the considerations to keep in mind when organizing the questions?

Accepted Answer

The answer of Who should assume responsibility for the structure...

Question 20

Questions following the inverted funnel sequence

Accepted Answer

A)  begin with specific or closed questions and move to open or hypothetical open questions. 
B)  begin with specific questions and end with specific questions. 
C)  begin with open or hypothetical open questions and move to specific or closed
Questions. 
D)  begin with open questions and end with open or hypothetical open questions.

Exam 7: Basic Information for All Types of Interviews

When preparing for an interview,this case study reminds us to prepare for the unthinkable and leave nothing to chance.

"What type of books do you like to read most: mysteries,autobiographies,histories,or science fiction?" is an example of a DIRECT/SPECIFIC question.

In the case of a customer accused of shoplifting,what type of interview might be conducted?

Which of the following is a direct question?

As an interviewee you should be prepared to answer questions.Identify five of the suggestions that would be most helpful to you during the interview.

A question that requires a brief answer or a "yes" or "no" answer is a DIRECT/SPECIFIC question.

What steps should you take to prepare for an interview? Be specific.

With more companies conducting telephone interviews,how should you prepare from beginning to end?

SKYPE interviews are used to both screen job applicants and to collect survey information on customers.

Typically,the employment interview involves one prospective employer and SEVERAL prospective employees.

Discuss two tips on how to answer questions effectively during an interview.

"Which area of operations do you feel deserves increased attention this year? Fire supervision,fire prevention,or emergency medical services?" This is an example of which type of question?

A question that gives maximum control and freedom to the interviewee is called the OPEN-ENDED question.

Which of the following is not a leading question?

Informational interviews

Empathic listening,careful paraphrasing,and nonevaluative feedback are particularly necessary communication skills for the _________________ interview.

Who should assume responsibility for the structure of the question-response phase of the interview and what are the considerations to keep in mind when organizing the questions?

Questions following the inverted funnel sequence