Question 1

The relationship between a leader and his or her employees can be thought of as a quid pro quo arrangement. What does this mean?

Accepted Answer

A)   Something is given even if performance is not up to standards.
B)   Performance is only good if something is given as a reward.
C)   Something is given with the expectation that something will be received in return.
D)   There are no expectations of giving or receiving anything. C

Question 2

Which recently enacted act is cause the healthcare industry to embrace transformational leaders?

Accepted Answer

A)   Health Insurance Portability and Accountability Act
B)   Medicare Part D Prescription Drug Program
C)   Patient Protection and Affordable Care Act
D)   Death with Dignity Act C

Question 3

A transformational leader should be just behind of change mandated by healthcare legislation.

Accepted Answer

A) True 
 B)False  False

Question 4

Which of the following is not an appropriate action step for a transformational leader to implement positive change at the local level in an organization?

Accepted Answer

A)   Stay happy.
B)   Promote safety and quality
C)   Take the lead in legislative action that will affect the industry.
D)   Recognize the importance of a culturally competent organization.

Question 5

According to recent research, which of the following factors motivated workers the least to stay in their jobs and work to increase their productivity?

Accepted Answer

A)   Pay and benefits
B)   Personal fulfillment
C)   Having the sense they are valued
D)   Being involved in decisions at work

Question 6

Theory X leaders believe:

Accepted Answer

A)   People do not really enjoy work.
B)   People do not need to be carefully supervised.
C)   People engage in work to become fulfilled
D)   People want to excel at what they do.

Question 7

Which theory did Douglas McGregor introduce which professes people work because they want to and derive satisfaction and joy from doing a job and doing it well?

Accepted Answer

A)   Theory X
B)   Theory Y
C)   Transactional Leadership
D)   Transformational Leadership

Question 8

Gone are the days of "the boss" who maintains a "closed door" policy.

Accepted Answer

A) True 
 B)False

Question 9

What good leadership means, and how it is best practiced, has not changed over time.

Accepted Answer

A) True 
 B)False

Question 10

A good practice, s modeled by Quint Studer, a good practice a leader can use to become more familiar with the interests, priorities, and aspirations of his/her employees is:

Accepted Answer

A)   Socializing outside of work.
B)   Rounding
C)   Eating lunch with them.
D)   Inviting each person into C-suite for discussions.

Question 11

After the American Industrial period, there was a mandate for managers to adopt alternative approaches for motivating employees due to:

Accepted Answer

A)   The improving economy
B)   Workers being better educated and organized
C)   Skilled workers being more essential and valuable
D)   All of the above

Question 12

Which strategy is not suggested for the transformational leader?

Accepted Answer

A)   Get out of the trenches.
B)   Have a meeting.
C)   Integrity above all else.
D)   Keep the mission of the organization in mind.

Question 13

Which applies to the transactional leader rather than the transformational leader?

Accepted Answer

A)   Values the importance of relationships and personal interactions with workers.
B)   Subjugates his/her own personal and professional aspirations for those of employees.
C)   Understands different people need different things out of their work.
D)   The leader is the driver of change.

Question 14

The National Park Service defines core values as the processes we use to do the work.

Accepted Answer

A) True 
 B)False

Question 15

Transformational leadership is less applicable to health care since its employees are generally passionate about their jobs.

Accepted Answer

A) True 
 B)False

Exam 10: Transformational Leadership

The relationship between a leader and his or her employees can be thought of as a quid pro quo arrangement. What does this mean?

Which recently enacted act is cause the healthcare industry to embrace transformational leaders?

A transformational leader should be just behind of change mandated by healthcare legislation.

Which of the following is not an appropriate action step for a transformational leader to implement positive change at the local level in an organization?

According to recent research, which of the following factors motivated workers the least to stay in their jobs and work to increase their productivity?

Theory X leaders believe:

Which theory did Douglas McGregor introduce which professes people work because they want to and derive satisfaction and joy from doing a job and doing it well?

Gone are the days of "the boss" who maintains a "closed door" policy.

What good leadership means, and how it is best practiced, has not changed over time.

A good practice, s modeled by Quint Studer, a good practice a leader can use to become more familiar with the interests, priorities, and aspirations of his/her employees is:

After the American Industrial period, there was a mandate for managers to adopt alternative approaches for motivating employees due to:

Which strategy is not suggested for the transformational leader?

Which applies to the transactional leader rather than the transformational leader?

The National Park Service defines core values as the processes we use to do the work.

Transformational leadership is less applicable to health care since its employees are generally passionate about their jobs.