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After Conducting Customer Profitability Analysis (CPA), Sunquest Vacations Would Likely

Question 35

Multiple Choice

After conducting customer profitability analysis (CPA) , Sunquest Vacations would likely decide to curtail any resources and activities directed at ________ customers, those seen as the most unprofitable and undesirable.


A) losing
B) loyal
C) satisfied
D) profitable
E) mixed-bag

Correct Answer:

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