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    Marketing Management Study Set 2
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    Exam 6: Analyzing Consumer Markets
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    If Performance Meets Consumer Expectations, the Consumer Is
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If Performance Meets Consumer Expectations, the Consumer Is

Question 148

Question 148

Multiple Choice

If performance meets consumer expectations, the consumer is


A) overwhelmed.
B) surprised.
C) disappointed.
D) satisfied.
E) delighted.

Correct Answer:

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