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  3. Study Set
    Marketing Management Study Set 2
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    Exam 9: Creating Brand Equity
  5. Question
    As Part of the Brand Value Chain, the Customer Multiplier
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As Part of the Brand Value Chain, the Customer Multiplier

Question 2

Question 2

True/False

As part of the brand value chain, the customer multiplier determines the extent to which the value shown by the market performance of a brand is manifested in shareholder value.

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