Marketers Must See Themselves as Benefit Providers

Multiple Choice

Marketers must see themselves as benefit providers. For example, when a shopper purchases new shoes, he/she expects the shoes to cover his/her feet and allow them to walk unobstructed. This is an example of what level in the consumer value hierarchy?

A) pure tangible good
B) augmented product
C) consumption system
D) potential product
E) basic product