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    Exam 13: Designing and Managing Services
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    Services Differ as to Whether They Meet a Personal Need
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Services Differ as to Whether They Meet a Personal Need

Question 44

Question 44

Multiple Choice

Services differ as to whether they meet a personal need or a


A) production need.
B) quality need.
C) functional need.
D) customer need.
E) business need.

Correct Answer:

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