Multiple Choice
Which of the following skills are most appropriate for FACILITATING INSIGHT?
A) Tell clients what they should think.
B) Use listening, questioning, and wondering.
C) Discourage clients from reflecting on the past.
D) Create ground rules that require both parties to be honest with each other.
E) Make up facts and arguments to get clients to become angry with the mediator.
Correct Answer:

Verified
Correct Answer:
Verified
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