Multiple Choice
Which of the following is not one of the steps for handling complaints?
A) Get the whole story
B) Ask the customer to provide a written summary of the problem
C) Ask the customer what he/she would like you to do
D) Gain agreement on a solution
E) Follow through on all promises
Correct Answer:
Verified
Correct Answer:
Verified
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Q44: Which of the following is not one
Q45: _refers to the process of improving a
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Q50: Which of the following is not one
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