Solved

What Is the Customer Service Dimension That Refers to a Salesperson's

Question 15

Multiple Choice

What is the customer service dimension that refers to a salesperson's ability to maintain a positive attitude regardless of how they are treated by customers?


A) Communication
B) Reliability
C) Resilience
D) Motivation
E) Anticipation

Correct Answer:

verifed

Verified

Unlock this answer now
Get Access to more Verified Answers free of charge

Related Questions

Q10: A salesperson should focus only on one

Q11: The first step in the complaint handling

Q12: What should the salesperson do next if

Q13: Salespeople should avoid letting their complaining customers

Q14: A salesperson should take responsibility for problems

Q16: If customer training is necessary, the salesperson

Q17: By providing useful _, the salesperson is

Q18: LaTosha is very good at getting customers

Q19: Which of the following is not one

Q20: Providing customers with high-quality information is an