Multiple Choice
Which of the following is true of today's hospitality employees?
A) They tend to have a higher expectation level and a lower frustration tolerance.
B) They expect more out of a job than just a paycheck.
C) Most are not tied by need to jobs they don't like.
D) All of the above.
E) Both a and b
Correct Answer:
Verified
Correct Answer:
Verified
Q9: Standardization of work procedures, tools, and conditions
Q10: According to Manz, an opportunity thinker:<br>A) concentrates
Q11: Management theory:<br>A) is practically useless on the
Q12: The work of Frank Gilbreth is associated
Q13: Participative management:<br>A) allows workers to take part
Q15: Human relations theory is a theory that
Q16: A poor work climate can cause:<br>A) low
Q17: Work climate is the level of morale
Q18: Participative management is a system that includes
Q19: At least _ of both foodservice and