Question 1

When an interviewer attempts to control aspects such as time, direction, and types of questions during the interview process, he or she is taking a ______ approach?

Accepted Answer

A)  nondirective 
B)  directive 
C)  relational 
D)  interactive

Question 2

Central to being a good interviewee is being an engaged ______.

Accepted Answer

A)  speaker 
B)  person 
C)  listener 
D)  learner

Question 3

Interviews can be viewed as a ______ form of communication due to the conversational exchange between two parties.

Accepted Answer

A)  transactional 
B)  cognitive 
C)  psychological 
D)  relational

Question 4

A predetermined and serious ______ distinguishes an interview from the other social conversations that occur in everyday life.

Accepted Answer

A)  outcome 
B)  person 
C)  purpose 
D)  script

Question 5

Questions that are prepared before the interview even begins are called primary questions.

Accepted Answer

A) True 
 B)False

Question 6

Your ______ is the written sales pitch of your skills and talents.

Accepted Answer

A)  cover letter 
B)  resume 
C)  portfolio 
D)  references

Question 7

According to your text, making a ______ connection during the interview process is seen as critical to landing the job.

Accepted Answer

A)  professional 
B)  emotional 
C)  personal 
D)  individual

Question 8

A bachelor's degree can guarantee you a job the day after you graduate if your grades are high enough.

Accepted Answer

A) True 
 B)False

Question 9

Upon separation from the organization, ______ interviews are conducted to assess the departing employee's workplace experience.

Accepted Answer

A)  exit 
B)  performance 
C)  problem-solving 
D)  helping

Question 10

Interviews may involve more than two ______ but can never involve more than two ______.

Accepted Answer

A)  sessions; people 
B)  parties; people 
C)  sessions; parties 
D)  people; parties

Question 11

Which is an example of an open-ended question?

Accepted Answer

A)  "Tell me about your ideal career." 
B)  "How many employees did you manage at your last job?" 
C)  "Did you read the job description carefully?" 
D)  "Did you do training and development at your last job?"

Question 12

If only one person is talking and the other person is silent, then the interview is nonexistent.

Accepted Answer

A) True 
 B)False

Question 13

During which stage of the interview should an interviewee be allowed to ask questions?

Accepted Answer

A)  during the first few minutes of the interview 
B)  during the middle or body of the interview 
C)  after rapport has been established 
D)  in the closing of the interview

Question 14

The closing of an interview is less important than the opening of an interview where first impressions are made.

Accepted Answer

A) True 
 B)False

Question 15

How does the interview environment influence the interview process?

Accepted Answer

The answer of How does the interview environment influence the...

Question 16

The opening phase of an interview contains two important aspects: establishing rapport and building credibility.

Accepted Answer

A) True 
 B)False

Question 17

Which statement best reflects the process of asking and answering interview questions?

Accepted Answer

A)  Interviewees are not encouraged to ask questions during the interview. 
B)  Interviewees who answer hard questions are seen as more competent. 
C)  Interviewees who ask questions are seen as passionate and interested. 
D)  Interviewees should restrain themselves from asking too many questions.

Question 18

______ questions allow the greatest flexibility in terms of how interviewees answer questions.

Accepted Answer

A)  Closed-ended 
B)  Probing 
C)  Open-ended 
D)  Leading

Question 19

Questions that are usually scripted prior to the interview to support a list of key topics that the interviewer has for the interviewee are known as ______.

Accepted Answer

A)  neutral questions 
B)  open-ended questions 
C)  primary questions 
D)  bipolar questions

Question 20

An interview is considered ______ because there is a sharing or exchanging of a variety of topics.

Accepted Answer

A)  interactional 
B)  unidirectional 
C)  multidirectional 
D)  transactional

Exam 16: The Art of Interviews: Understanding the Process, Types of Questions, and Importance of First Impressions

When an interviewer attempts to control aspects such as time, direction, and types of questions during the interview process, he or she is taking a ______ approach?

Central to being a good interviewee is being an engaged ______.

Interviews can be viewed as a ______ form of communication due to the conversational exchange between two parties.

A predetermined and serious ______ distinguishes an interview from the other social conversations that occur in everyday life.

Questions that are prepared before the interview even begins are called primary questions.

Your ______ is the written sales pitch of your skills and talents.

According to your text, making a ______ connection during the interview process is seen as critical to landing the job.

A bachelor's degree can guarantee you a job the day after you graduate if your grades are high enough.

Upon separation from the organization, ______ interviews are conducted to assess the departing employee's workplace experience.

Interviews may involve more than two but can never involve more than two .

Which is an example of an open-ended question?

If only one person is talking and the other person is silent, then the interview is nonexistent.

During which stage of the interview should an interviewee be allowed to ask questions?

The closing of an interview is less important than the opening of an interview where first impressions are made.

How does the interview environment influence the interview process?

The opening phase of an interview contains two important aspects: establishing rapport and building credibility.

Which statement best reflects the process of asking and answering interview questions?

______ questions allow the greatest flexibility in terms of how interviewees answer questions.

Questions that are usually scripted prior to the interview to support a list of key topics that the interviewer has for the interviewee are known as ______.

An interview is considered ______ because there is a sharing or exchanging of a variety of topics.