Makayla's Public Relations Job at a Large Insurance Company Focuses

Multiple Choice

Makayla's public relations job at a large insurance company focuses on building relationships and communications among employees. She knows that having trusting, satisfied, committed and empowered employees are more productive and driven toward achieving the organization's goals. Makayla knows that employees are the __________ with external publics.

A) Last line of defense
B) Gatekeepers
C) First line of communication
D) Control mechanisms