Multiple Choice
Wayne and his PR firm offered advice to Taka Incorporated about manufacturing defective airbag deployment systems for automobiles. He advised that they offer a genuine apology and a promise to make it right for their customers. This is an example of what crisis response strategy?
A) Rebuild strategy
B) Constructive strategy
C) Diversionary strategy
D) Double-apology strategy
Correct Answer:
Verified
Correct Answer:
Verified
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