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    Exam 2: Winning Customers and Competing Effectively
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    The 5 Internal Performance Objectives Analysed Further by Neely (2008)
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The 5 Internal Performance Objectives Analysed Further by Neely (2008)

Question 6

Question 6

Multiple Choice

The 5 internal performance objectives analysed further by Neely (2008) are cost, quality, flexibility, speed and ________________?


A) Variability
B) Tangibility
C) Dependability
D) Intangibility

Correct Answer:

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