Multiple Choice
Which of the following quality characteristics identified by Neely (2008) refers to the ability of a product or service to absorb slight variations in conditions and still perform to specification?
A) Serviceability
B) Conformance
C) Performance
D) Technical durability
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q1: The strategic management of product groups through
Q2: What is a perfect competition?<br>A) One in
Q3: What is an order qualifier<br>A) A characteristic
Q4: A characteristic of a product or service
Q5: The ability of a product or service
Q6: The 5 internal performance objectives analysed further
Q7: A pharmaceutical company producing three different grades
Q8: The category of market segmentation concerned with
Q9: A situation where there are several large