Which of the Following Is Not True About Managing for Quality

Multiple Choice

Which of the following is not true about managing for quality in modern organizations?

A) Managing for quality asks managers to continuously improve quality.
B) Managers do not need to rethink how different parts of their organization contribute to quality services and products.
C) Fully successful quality management usually requires major changes in an organization's culture.
D) Managing for quality asks managers to focus on customer desires.