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Kaoru Ishikawa Is a Major Japanese Contributor to Quality Management

Question 97

Multiple Choice

Kaoru Ishikawa is a major Japanese contributor to quality management. Which of the following perspectives or tools did Ishikawa bring to QM?


A) Statistical quality control.
B) Quality control circles.
C) Ishikawa emphasized human factors in QM.
D) Each answer is a perspective or tool from Ishikawa.

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