Question 1

Emergent behavior is usually not formally acknowledged by organizations.

Accepted Answer

A) True 
 B)False  True

Question 2

Group members become uncomfortable with each other at the task orientation stage (performing) and have accepted the group's norms.

Accepted Answer

A) True 
 B)False  False

Question 3

Minority members present ______________ statements of their positions.

Accepted Answer

consistent or confident

Question 4

Cohesive groups are an important source of ______________ and can stamp out ______________ behavior.

Accepted Answer

The answer of Cohesive groups are an important source of...

Question 5

If a new group member has successfully adapted to the workgroup's requirements and the workgroup has successfully adapted to the new member, they have finished the _____________ phase of workgroup socialization.

Accepted Answer

The answer of If a new group member has successfully...

Question 6

Groups with specific, clear goals can outperform those with less specific goals.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is a correct statement about groups in organizations?

Accepted Answer

A)   The personal acceptance type of conformity means an individual's beliefs and attitudes are congruent with group norms.
B)   Required behavior is what a person must do as part of the person's role in the formal group.
C)   Emergent behavior grows out of group member interactions.
D)   All answers are correct statements about groups in organizations.

Question 8

Communication within a virtual group is either real time (synchronous) or any time (asynchronous).

Accepted Answer

A) True 
 B)False

Question 9

The stage of group development characterized by well-defined roles and relationships and task-focused conflict is

Accepted Answer

A)   Development phase.
B)   Group cohesion.
C)   Task orientation.
D)   Intragroup conflict.

Question 10

Functional or task groups within an organization are ______________ groups.

Accepted Answer

The answer of Functional or task groups within an organization...

Question 11

Virtual groups present organizations and managers with which of the following challenges?

Accepted Answer

A)   Reducing feelings of member isolation and detachment from the team.
B)   Balancing interpersonal and technical skill requirements of team members.
C)   Recognizing team and team member performance.
D)   All answers are challenges of virtual groups or virtual teams.

Question 12

The stage of group development characterized by the definition of social and task boundaries is

Accepted Answer

A)   Group formation.
B)   Orientation phase.
C)   Task orientation.
D)   Intragroup conflict.

Question 13

The types of roles that focus on behavioral processes within the group with the intent of reaching the group's goals are

Accepted Answer

A)   Task roles.
B)   Maintenance roles.
C)   Individual roles.
D)   No answers are correct.

Question 14

Managers deliberately create informal groups.

Accepted Answer

A) True 
 B)False

Question 15

Which of the follow is not an intergroup process characteristic?

Accepted Answer

A)   Members of groups interact with each other, representing their group's interests.
B)   Different orientations to tasks, time, and goals can lead to intergroup conflict.
C)   People favor individuals from other groups more than people from their group.
D)   Conflict management is a key part of managing intergroup processes.

Question 16

Which of the following is true about the ethical issues raised by groups in organizations?

Accepted Answer

A)   Managers are required to inform recruits about all cohesive groups in the organization.
B)   Managers have an ethical duty to screen people for membership based on the strength of their social needs.
C)   Managers should make membership on self-managing teams voluntary.
D)   Each answer is true.

Question 17

If properly designed, ______________ adopt the good features of face-to-face workgroups and use knowledge about groups and their dynamics.

Accepted Answer

The answer of If properly designed, ______________ adopt the good...

Question 18

In the stages of group development, the correct sequence of stages is

Accepted Answer

A)   Group formation, group cohesion, task orientation, intragroup conflict, and termination.
B)   Group formation, task orientation, intragroup conflict, group cohesion, and termination.
C)   Group formation, intragroup conflict, group cohesion, task orientation, and termination.
D)   Group formation, task orientation, group cohesion, intragroup conflict, and termination.

Question 19

The type of behavior that is not prescribed by organizations and that develops from interactions among group members is ______________ behavior.

Accepted Answer

The answer of The type of behavior that is not...

Question 20

Workgroup socialization phases have a distinctly reciprocal quality in the interaction between a newcomer and group members.

Accepted Answer

A) True 
 B)False

Exam 10: Groups and Intergroup Processes

Emergent behavior is usually not formally acknowledged by organizations.

Group members become uncomfortable with each other at the task orientation stage (performing) and have accepted the group's norms.

Minority members present ______________ statements of their positions.

Cohesive groups are an important source of and can stamp out behavior.

If a new group member has successfully adapted to the workgroup's requirements and the workgroup has successfully adapted to the new member, they have finished the _____________ phase of workgroup socialization.

Groups with specific, clear goals can outperform those with less specific goals.

Which of the following is a correct statement about groups in organizations?

Communication within a virtual group is either real time (synchronous) or any time (asynchronous).

The stage of group development characterized by well-defined roles and relationships and task-focused conflict is

Functional or task groups within an organization are ______________ groups.

Virtual groups present organizations and managers with which of the following challenges?

The stage of group development characterized by the definition of social and task boundaries is

The types of roles that focus on behavioral processes within the group with the intent of reaching the group's goals are

Managers deliberately create informal groups.

Which of the follow is not an intergroup process characteristic?

Which of the following is true about the ethical issues raised by groups in organizations?

If properly designed, ______________ adopt the good features of face-to-face workgroups and use knowledge about groups and their dynamics.

In the stages of group development, the correct sequence of stages is

The type of behavior that is not prescribed by organizations and that develops from interactions among group members is ______________ behavior.

Workgroup socialization phases have a distinctly reciprocal quality in the interaction between a newcomer and group members.