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When Tires on New Ford Vehicles Were Blowing Out Prematurely,Ford

Question 150

Multiple Choice

When tires on new Ford vehicles were blowing out prematurely,Ford CEO Jacques Nasser blamed Bridgestone/Firestone for the problem.He stated is was not Ford's fault.Nasser was using which strategy?


A) expression of innocence
B) excuses
C) apology
D) justifications

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