Question 1

Which of these forces comprises unwritten,common rules and perceptions about relationships?

Accepted Answer

A)  Economic 
B)  Political 
C)  Social 
D)  Legal 
E)  Personal

Question 2

____ is the most current management perspective.

Accepted Answer

A)  Total quality management 
B)  Contingency views 
C)  Systems theory 
D)  Open (Collaborative) Innovation 
E)  Classical perspective

Question 3

The informational roles that managers perform include monitor,disseminator,and spokesperson.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is a bar graph that measures planned and completed work along each stage of production by time elapsed?

Accepted Answer

A)  Time and work chart 
B)  Gantt chart 
C)  Time and motion chart 
D)  Production and delivery chart 
E)  Gilbreth chart

Question 5

With its "community of interest" in a pre-Facebook era,the Grateful Dead band's ability to ________ is a principle factor for its success over several decades.

Accepted Answer

A)  innovate 
B)  communicate 
C)  generate revenue 
D)  compete 
E)  monitor

Question 6

Controlling involves monitoring employee's activities and taking corrective action as necessary.

Accepted Answer

A) True 
 B)False

Question 7

The management science approach uses qualitative data in management decision making.

Accepted Answer

A) True 
 B)False

Question 8

The human relations movement is also referred to as the dairy farm view of management,meaning that contented cows give more milk,and satisfied workers will give more work.

Accepted Answer

A) True 
 B)False

Question 9

Efficiency refers to the degree to which the organization achieves a stated objective.

Accepted Answer

A) True 
 B)False

Question 10

Weber's vision of organizations that would be managed on an impersonal,rational basis is called a(n)____________________.

Accepted Answer

The answer of Weber's vision of organizations that would be...

Question 11

List the three assumptions associated with McGregor's Theory X.

Accepted Answer

The answer of List the three assumptions associated with McGregor's...

Question 12

According to the Spotlight on Skills in Chapter 1,before becoming a manager,would-be managers should consider which of the following:

Accepted Answer

A)  time for the increased workload 
B)  challenge of supervising former peers 
C)  the responsibility of managing others 
D)  being caught in the middle 
E)  all of these

Question 13

Organizations are learning to value stability and efficiency over change and speed because of changes in technology,globalization,and diversity.

Accepted Answer

A) True 
 B)False

Question 14

The ____ emphasized the importance of understanding human behaviors,needs,and attitudes in the workplace as well as social interactions and group processes.

Accepted Answer

A)  humanistic perspective 
B)  classical perspective 
C)  scientific management 
D)  bureaucratic organizations 
E)  contingency perspective

Question 15

In the figurehead role,the manager performs ceremonial and symbolic duties.

Accepted Answer

A) True 
 B)False

Question 16

Briefly discuss the relationship between management skills and management level.

Accepted Answer

The answer of Briefly discuss the relationship between management skills...

Question 17

Elements of TQM include

Accepted Answer

A)  employee detachment. 
B)  focus on profits. 
C)  benchmarking. 
D)  accidental improvement. 
E)  All of these.

Question 18

Which of the following uses the latest information technology to keep in close touch with customers and to collect and manage large amounts of customer data?

Accepted Answer

A)  Supply chain management 
B)  Learing organizations 
C)  Scientific management 
D)  Customer relationship management 
E)  The humanistic approach

Question 19

Only the top managers in organizations need conceptual skills since it involves planning.

Accepted Answer

A) True 
 B)False

Question 20

Fortunately for managers,the disseminator and spokesperson roles are identical.

Accepted Answer

A) True 
 B)False

Exam 1: Innovative Management for a Changing World

Which of these forces comprises unwritten,common rules and perceptions about relationships?

____ is the most current management perspective.

The informational roles that managers perform include monitor,disseminator,and spokesperson.

Which of the following is a bar graph that measures planned and completed work along each stage of production by time elapsed?

With its "community of interest" in a pre-Facebook era,the Grateful Dead band's ability to ________ is a principle factor for its success over several decades.

Controlling involves monitoring employee's activities and taking corrective action as necessary.

The management science approach uses qualitative data in management decision making.

The human relations movement is also referred to as the dairy farm view of management,meaning that contented cows give more milk,and satisfied workers will give more work.

Efficiency refers to the degree to which the organization achieves a stated objective.

Weber's vision of organizations that would be managed on an impersonal,rational basis is called a(n)____________________.

List the three assumptions associated with McGregor's Theory X.

According to the Spotlight on Skills in Chapter 1,before becoming a manager,would-be managers should consider which of the following:

Organizations are learning to value stability and efficiency over change and speed because of changes in technology,globalization,and diversity.

The ____ emphasized the importance of understanding human behaviors,needs,and attitudes in the workplace as well as social interactions and group processes.

In the figurehead role,the manager performs ceremonial and symbolic duties.

Briefly discuss the relationship between management skills and management level.

Elements of TQM include

Which of the following uses the latest information technology to keep in close touch with customers and to collect and manage large amounts of customer data?

Only the top managers in organizations need conceptual skills since it involves planning.

Fortunately for managers,the disseminator and spokesperson roles are identical.