Question 1

Preference for a consultative management style is prevalent in a society with low power distance.

Accepted Answer

A) True 
 B)False

Question 2

Although English is referred to as the "international language of business,"________.

Accepted Answer

A)  it is less frequently used than French in international business 
B)  there is a growing disagreement over which version of English to use, e.g. British, American, or Australian 
C)  companies headquartered outside English-speaking countries all use their official language as their operating language 
D)  monolingual English speakers may experience more difficulty in the future in communicating on a worldwide basis

Question 3

Assume a firm plans to expand internationally. If its managers wish to avoid pitfalls caused by differences in "silent language," they should consider differences in ________.

Accepted Answer

A)  normal proximity during conversations 
B)  degree of detail expected in written contract 
C)  the meaning of slang words during presentations 
D)  importance of adherence to schedules

Question 4

A culture that prefers to first settle general principles rather than small issues is most accurately characterized as ________.

Accepted Answer

A)  idealist 
B)  polychronic 
C)  high-context 
D)  pragmatist

Question 5

Businesspeople seeking to understand more about another culture in order to successfully conduct business within that culture would be best advised to do which of the following?

Accepted Answer

A)  observing the behavior of people who have gained respect within that cultural environment 
B)  relying on stereotypes, which are based on averages, to gain an understanding of the culture 
C)  avoiding cultural research studies because they perpetuate unjustified stereotypes and behaviors 
D)  memorizing the cultural variations that are typically encountered in a specific cultural environment

Question 6

Which of the following is the most accurate statement about culture?

Accepted Answer

A)  Cultural variables can easily be isolated from other factors such as economic and political conditions. 
B)  Although most cultural variables are universal, the forms these variables take differ from culture to culture. 
C)  Most cultural variables are superficial and can easily be influenced by environmental factors. 
D)  Within a culture, everyone responds to particular cultural variables the same way.

Question 7

Which of the following languages has the most native speakers?

Accepted Answer

A)  English 
B)  Mandarin 
C)  Spanish 
D)  Hindi

Question 8

Evaluating the importance of potential clients or partners by the way they dress is an example of using ________.

Accepted Answer

A)  pragmatism 
B)  silent language 
C)  polychronism 
D)  fatalism

Question 9

In a country with a high masculinity score,people have a tendency to feel sympathy towards individuals who are unemployed or homeless.

Accepted Answer

A) True 
 B)False

Question 10

Creolization refers to the mixing of cultural elements that occurs during cultural diffusion.

Accepted Answer

A) True 
 B)False

Question 11

When a company does business in another country whose official language is the same as the company's home country,employees can assume that although some spellings are different that words will mean the same thing.

Accepted Answer

A) True 
 B)False

Question 12

Ethnocentric firms typically use the same business practices in all cultures and markets.

Accepted Answer

A) True 
 B)False

Question 13

Based on the hierarchy-of-needs theory,in which of the following would fulfillment of lower-order needs be the best motivator?

Accepted Answer

A)  wealthy countries 
B)  Protestant countries 
C)  high femininity countries 
D)  very poor countries

Question 14

Because people can be grouped or classified in many ways,such as on the basis of nationality,ethnicity,religion,profession,and income level,________.

Accepted Answer

A)  people live in a state of cultural collision 
B)  cultural studies fail to understand behaviors 
C)  identity crises make individual's lives chaotic 
D)  people have more than one cultural group membership

Question 15

In a(n)________ culture,people tend to regard seemingly peripheral information as pertinent to decision making and infer meanings from things that people say either indirectly or casually.

Accepted Answer

A)  pragmatic 
B)  idealistic 
C)  fatalistic 
D)  high-context

Question 16

Jack,an American accounts manager,is preparing a presentation for a group of Japanese businesspeople. Jack's presentation would be most effective if he ________.

Accepted Answer

A)  told an opening joke to put everyone at ease 
B)  used slang to create an informal atmosphere 
C)  used long words to impress his counterparts 
D)  budgeted extra time for translation and clarification

Question 17

The identity of a nation is typically promoted through symbols,monuments,and museums.

Accepted Answer

A) True 
 B)False

Question 18

Change agents intentionally cause or accelerate social and cultural change.

Accepted Answer

A) True 
 B)False

Question 19

The more closed a society is,the more important ________ group membership is.

Accepted Answer

A)  acquired 
B)  age-based 
C)  education 
D)  ascribed

Question 20

Many firms gain a global competitive advantage by fostering cultural diversity.

Accepted Answer

A) True 
 B)False

Exam 2: The Cultural Environments Facing Business

Preference for a consultative management style is prevalent in a society with low power distance.

Although English is referred to as the "international language of business,"________.

Assume a firm plans to expand internationally. If its managers wish to avoid pitfalls caused by differences in "silent language," they should consider differences in ________.

A culture that prefers to first settle general principles rather than small issues is most accurately characterized as ________.

Businesspeople seeking to understand more about another culture in order to successfully conduct business within that culture would be best advised to do which of the following?

Which of the following is the most accurate statement about culture?

Which of the following languages has the most native speakers?

Evaluating the importance of potential clients or partners by the way they dress is an example of using ________.

In a country with a high masculinity score,people have a tendency to feel sympathy towards individuals who are unemployed or homeless.

Creolization refers to the mixing of cultural elements that occurs during cultural diffusion.

When a company does business in another country whose official language is the same as the company's home country,employees can assume that although some spellings are different that words will mean the same thing.

Ethnocentric firms typically use the same business practices in all cultures and markets.

Based on the hierarchy-of-needs theory,in which of the following would fulfillment of lower-order needs be the best motivator?

Because people can be grouped or classified in many ways,such as on the basis of nationality,ethnicity,religion,profession,and income level,________.

In a(n) ________ culture,people tend to regard seemingly peripheral information as pertinent to decision making and infer meanings from things that people say either indirectly or casually.

Jack,an American accounts manager,is preparing a presentation for a group of Japanese businesspeople. Jack's presentation would be most effective if he ________.

The identity of a nation is typically promoted through symbols,monuments,and museums.

Change agents intentionally cause or accelerate social and cultural change.

The more closed a society is,the more important ________ group membership is.

Many firms gain a global competitive advantage by fostering cultural diversity.