Question 1

In cybernetic theory, people use a comparator to compare

Accepted Answer

A)  their goal and the feedback they receive. 
B)  how well liked they are versus how well other people are liked. 
C)  the past with the present. 
D)  how quickly they create an impression versus the speed of others.

Question 2

The cybernetic model of impression management suggests that people

Accepted Answer

A)  develop self-contained systems for managing their impressions. 
B)  continue to fine tune their approaches to impression management based on feedback. 
C)  rely heavily on information technology to develop their images. 
D)  look for role models to develop their images.

Question 3

Many times actors resort to scripts to cope with discrepancies between their desired and real image that they have experienced in the past.

Accepted Answer

A) True 
 B)False

Question 4

Cultural factors often influence the extent to which self-promotional tactics are likely to create a good impression.

Accepted Answer

A) True 
 B)False

Question 5

Business analyst Karl is the most likely to engage in identity enhancement activities when he

Accepted Answer

A)  wants to compensate for a serious blooper. 
B)  feels the need to overcome a very negative image. 
C)  wants to improve his image. 
D)  doesn't care any longer about advancing his career.

Question 6

During episodes of impression management, verbal feedback tends to receive more weight than does nonverbal feedback.

Accepted Answer

A) True 
 B)False

Question 7

The impression management technique of identity adjustment takes place where there is a substantial negative discrepancy between our social identity goal and the feedback we receive.

Accepted Answer

A) True 
 B)False

Question 8

People tend to engage in identity maintenance when there is a small discrepancy between their desired social identity and the feedback they receive.

Accepted Answer

A) True 
 B)False

Question 9

People tend to filter the feedback they receive from targets during the process of impression management.

Accepted Answer

A) True 
 B)False

Question 10

A motivational implication of cybernetic systems for impression management is that the actor will

Accepted Answer

A)  typically give up on impression management based on negative feedback. 
B)  look for ways to motivate other people. 
C)  be strongly motivated to adjust zero discrepancies between goals and feedback. 
D)  strive to create a better impression based on negative feedback.

Question 11

A major point of the cybernetic model of impression management is that we compare the impression we would like to create with feedback about the impression we are actually creating.

Accepted Answer

A) True 
 B)False

Question 12

Content-oriented messages tend to focus on the target and the nature of the relationship between the actor and the target.

Accepted Answer

A) True 
 B)False

Question 13

While interpreting feedback from the target, the actor is likely to be more confident of the feedback when

Accepted Answer

A)  there is consistency between the verbal and nonverbal feedback. 
B)  the target smiles and winks at him or her. 
C)  the social identity of actor is stable. 
D)  the social identify of the actor is unstable.

Question 14

Script development tends to be used when the actor has to develop an image to project to meet the demands of a situation not already anticipated by him or her.

Accepted Answer

A) True 
 B)False

Question 15

According to the cybernetic model of impression management, actors

Accepted Answer

A)  enter most situations with a well-rehearsed approach to impression management. 
B)  rely heavily on mentors to determine which image they should project. 
C)  take the task of impression management too lightly. 
D)  make adjustments to their image as they go along.

Question 16

Motivation in the cybernetic model of impression management comes about when we find no discrepancy between the desired goal and the feedback we receive.

Accepted Answer

A) True 
 B)False

Question 17

A key motivation to manage or adjust an impression in a given situation stems from perceived discrepancies between the

Accepted Answer

A)  ideal and real organization culture. 
B)  current and desired social identities of the actor. 
C)  self-concept of the actor versus the self-concept of the target. 
D)  time an image is sent and the time it is received.

Question 18

Beth perceives a large discrepancy between the image she would like to project and the feedback she is receiving about her image. As a result, Beth is likely to engage in identity maintenance activities.

Accepted Answer

A) True 
 B)False

Question 19

When an actor is placed in a novel situation in which he or she wants to create a favorable impression, the actor is likely to engage in

Accepted Answer

A)  sending out feedback. 
B)  self-protection activities. 
C)  adjustment of reference goal. 
D)  script development.

Question 20

While being interviewed for a job, Max underplays the role he played in the success of the small business he worked for previously, thereby using the tactic of entitlement.

Accepted Answer

A) True 
 B)False

Exam 2: A Cybernetic Model of Impression Management

In cybernetic theory, people use a comparator to compare

The cybernetic model of impression management suggests that people

Many times actors resort to scripts to cope with discrepancies between their desired and real image that they have experienced in the past.

Cultural factors often influence the extent to which self-promotional tactics are likely to create a good impression.

Business analyst Karl is the most likely to engage in identity enhancement activities when he

During episodes of impression management, verbal feedback tends to receive more weight than does nonverbal feedback.

The impression management technique of identity adjustment takes place where there is a substantial negative discrepancy between our social identity goal and the feedback we receive.

People tend to engage in identity maintenance when there is a small discrepancy between their desired social identity and the feedback they receive.

People tend to filter the feedback they receive from targets during the process of impression management.

A motivational implication of cybernetic systems for impression management is that the actor will

A major point of the cybernetic model of impression management is that we compare the impression we would like to create with feedback about the impression we are actually creating.

Content-oriented messages tend to focus on the target and the nature of the relationship between the actor and the target.

While interpreting feedback from the target, the actor is likely to be more confident of the feedback when

Script development tends to be used when the actor has to develop an image to project to meet the demands of a situation not already anticipated by him or her.

According to the cybernetic model of impression management, actors

Motivation in the cybernetic model of impression management comes about when we find no discrepancy between the desired goal and the feedback we receive.

A key motivation to manage or adjust an impression in a given situation stems from perceived discrepancies between the

Beth perceives a large discrepancy between the image she would like to project and the feedback she is receiving about her image. As a result, Beth is likely to engage in identity maintenance activities.

When an actor is placed in a novel situation in which he or she wants to create a favorable impression, the actor is likely to engage in

While being interviewed for a job, Max underplays the role he played in the success of the small business he worked for previously, thereby using the tactic of entitlement.