Question 1

Dustin's subordinates are highly trained and all perform similar tasks. Brittany's subordinates are spread over two locations and she has little available in the way of support systems. Which of the following statements is most correct?

Accepted Answer

A)   Duston's span of management can be larger than Brittany's.
B)   Dustin will have problems with unity of command.
C)   Brittany's span of management can be larger than Dustin's.
D)   Brittany has more problems with work specialization.
E)   None of these C

Question 2

The _____ is the product or functional boss, who is responsible for one side of the matrix.

Accepted Answer

A)   matrix boss
B)   production supervisor
C)   department boss
D)   top leader
E)   two-boss employee A

Question 3

The trend in recent years has been toward narrower spans of control as a way to facilitate delegation.

Accepted Answer

A) True 
 B)False  False

Question 4

An advantage of functional structures is the:

Accepted Answer

A)   resulting economies of scale.
B)   enlarged tasks for employees.
C)   easy pinpointing of responsibility for product problems.
D)   development of general management skills.
E)   flexibility in an unstable environment.

Question 5

List three disadvantages of the divisional structure.

Accepted Answer

The answer of List three disadvantages of the divisional structure....

Question 6

Typically, project managers have authority over _____ but not over _____ assigned to it.

Accepted Answer

A)   people; the project
B)   the project; people
C)   resources; the project
D)   people; other resources
E)   finances; products

Question 7

What is(are) the difference(s) between cross-functional and permanent teams?

Accepted Answer

The answer of What is(are) the difference(s) between cross-functional and...

Question 8

Line departments perform tasks that reflect the organization's primary goal and mission.

Accepted Answer

A) True 
 B)False

Question 9

Jacob, a customer service representative for AB Retailers, has seven levels of management between himself and the company's CEO. In contrast, his friend Rhonda, a customer service representative for YZ Retailers, has only four levels of management between her and the company CEO. Compared to YZ, Jacob's company has what type of organizational structure?

Accepted Answer

A)   Narrow
B)   Wide
C)   Flat
D)   Tall
E)   Identical

Question 10

A formal chain of command for both functional and divisional relationships is provided by the _____ approach to structure.

Accepted Answer

A)   matrix
B)   vertical functional
C)   divisional
D)   product
E)   team-based

Question 11

Rebecca works for a company that has clearly defined lines of authority. Each employee knows that he or she has authority and responsibility for a distinct set of tasks. Employees are also aware of the company's reporting structure as well as successive management levels all the way to the top. Rebecca's company follows which principle?

Accepted Answer

A)   Specialization principle
B)   Unity of command principle
C)   Scalar principle
D)   Authority principle
E)   Responsibility principle

Question 12

Makai's Marketing Mix (MMM) does not use its resources wisely. The employees at MMM spend too much time in meetings and not enough time focusing on the task at hand. MMM's management should consider changing the organizational structure from _____ to _____.

Accepted Answer

A)   horizontal, vertical
B)   team based, horizontal
C)   vertical, team based
D)   mechanistic, rigid
E)   team-based, virtual network

Question 13

Theresa works in an organization where coordination across organizational units is poor and the units perceived themselves to be in competition with one another for organizational resources. These characteristics are consistent with which of the following structures?

Accepted Answer

A)   A matrix structure
B)   A functional structure
C)   A divisional structure
D)   A team-based structure
E)   A virtual network structure

Question 14

The modular approach is similar to virtual networking.

Accepted Answer

A) True 
 B)False

Question 15

The divisional structure encourages decentralization.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following factors is NOT associated with larger span of control?

Accepted Answer

A)   Work performed by subordinates is stable and routine.
B)   Subordinates perform similar work tasks.
C)   Subordinates are located at various different locations.
D)   Subordinates are highly trained and need little direction.
E)   Rules and procedures defining task activities are available.

Question 17

The _____ structure occurs when departments are grouped together based on organizational outputs.

Accepted Answer

The answer of The _____ structure occurs when departments are...

Question 18

A(n) _____ structure has a wide span, is horizontally dispersed, and has fewer hierarchical levels.

Accepted Answer

The answer of A(n) _____ structure has a wide span,...

Question 19

The horizontal structure provides traditional control within functional departments, and the vertical structure provides coordination across departments.

Accepted Answer

A) True 
 B)False

Question 20

Lisa is responsible for coordinating the efforts of several different departments. Which of the following titles best describes her position?

Accepted Answer

A)   Department manager
B)   Middle manager
C)   First-level supervisor
D)   Project manager
E)   Chairman of the board

Exam 10: Designing Adaptive Organizations

Dustin's subordinates are highly trained and all perform similar tasks. Brittany's subordinates are spread over two locations and she has little available in the way of support systems. Which of the following statements is most correct?

The _____ is the product or functional boss, who is responsible for one side of the matrix.

The trend in recent years has been toward narrower spans of control as a way to facilitate delegation.

An advantage of functional structures is the:

List three disadvantages of the divisional structure.

Typically, project managers have authority over _ but not over _ assigned to it.

What is(are) the difference(s) between cross-functional and permanent teams?

Line departments perform tasks that reflect the organization's primary goal and mission.

A formal chain of command for both functional and divisional relationships is provided by the _____ approach to structure.

Makai's Marketing Mix (MMM) does not use its resources wisely. The employees at MMM spend too much time in meetings and not enough time focusing on the task at hand. MMM's management should consider changing the organizational structure from _ to _.

Theresa works in an organization where coordination across organizational units is poor and the units perceived themselves to be in competition with one another for organizational resources. These characteristics are consistent with which of the following structures?

The modular approach is similar to virtual networking.

The divisional structure encourages decentralization.

Which of the following factors is NOT associated with larger span of control?

The _____ structure occurs when departments are grouped together based on organizational outputs.

A(n) _____ structure has a wide span, is horizontally dispersed, and has fewer hierarchical levels.

The horizontal structure provides traditional control within functional departments, and the vertical structure provides coordination across departments.

Lisa is responsible for coordinating the efforts of several different departments. Which of the following titles best describes her position?