Question 1

Which of the following would not be included in the subsection of the job description titled "working conditions"?

Accepted Answer

A)   amount of travel
B)   equipment failure
C)   hazardous conditions
D)   frequency of interruptions
E)   noise level B

Question 2

Identify and briefly describe the three main types of organizational structure.Which type would you recommend for a retail convenience store?

Accepted Answer

1 point each for identification and 2 points for accurate description of bureaucratic, flat, and matrix structures.
1 point for recommending a flat organizational structure for the convenience store

Question 3

Identifying human requirements for a job can be accomplished through

Accepted Answer

A)   a judgmental approach.
B)   an interview approach.
C)   questionnaires.
D)   supervisors' interviews.
E)   none of the above. A

Question 4

If an employee is unable to perform one or more of the essential duties of the job due to a physical or mental disability, accommodation is not required.

Accepted Answer

A) True 
 B)False

Question 5

Ergonomics aims to adapt the entire job system to match human characteristics.Doing so results in eliminating or minimizing

Accepted Answer

A)   product defects.
B)   worker injuries.
C)   product defects, worker injuries, and task variability.
D)   product defects, worker injuries, and negative psychological effects.
E)   negative psychological effects.

Question 6

Which job analysis technique is meaningless for jobs requiring mental effort?

Accepted Answer

A)   a survey questionnaire
B)   direct observation
C)   an individual interview
D)   a position analysis questionnaire
E)   a participant diary/log

Question 7

The problem of exaggeration of some activities and underplaying of others is minimized by the detailed, chronological nature of

Accepted Answer

A)   a participant diary/log.
B)   a position analysis questionnaire.
C)   an individual interview.
D)   a survey questionnaire.
E)   functional job analysis.

Question 8

Job analysis is called the cornerstone of human resources management because information gathered through job analysis forms the basis for a number of interrelated HRM activities.

Accepted Answer

A) True 
 B)False

Question 9

Job analysis information should be verified by

Accepted Answer

A)   jobholder(s) .
B)   comparison with the procedures manual.
C)   comparison with the previous job description.
D)   HR department staff members.
E)   speaking to co-workers.

Question 10

A quantitative approach to job analysis is more suitable when

Accepted Answer

A)   the aim is to assign a value to each job for comparisons for pay purposes.
B)   the organization exceeds 200 in number of staff.
C)   the organization has limited time and financial resources.
D)   the aim is to reduce the amount of data collection.
E)   the organization is using external consultants for job analysis purposes.

Question 11

The PAQ rates jobs on which of the following dimension?

Accepted Answer

A)   mental processes and job context
B)   incumbent performance
C)   processing information and incumbent performance
D)   safety risks
E)   job context

Question 12

Taking only industrial engineering concerns into consideration in job design is sufficient because research does not support the view that human considerations are also critical.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following jobs could be analyzed effectively using direct observation?

Accepted Answer

A)   human resources manager
B)   lawyer
C)   accounting clerk
D)   design engineer
E)   Any of these jobs could be analyzed using direct observation

Question 14

In an office with one supervisor, one assistant, two clerks, and two data-entry operators, there are

Accepted Answer

A)   four jobs and four positions.
B)   six jobs and six positions.
C)   four positions and four jobs.
D)   four jobs and six positions.
E)   four positions and six jobs.

Question 15

Which of the following is true of industrial engineering?

Accepted Answer

A)   It is about control and autonomy.
B)   It is a field of study concerned with analyzing work methods.
C)   It is a field of study emerging with scientific management which is concerned with analyzing work methods and making them more efficient.
D)   It is a field of study focused on satisfying psychological needs.
E)   It is a field of study focused on worker autonomy.

Question 16

A list of a job's duties, responsibilities, reporting relationships, and working conditions is known as

Accepted Answer

A)   a position analysis.
B)   the job standards.
C)   a job specification.
D)   a job description.
E)   a job analysis questionnaire.

Question 17

Which of the following statements about organizational structures is true?

Accepted Answer

A)   Flat structures are increasingly the norm.
B)   Bureaucratic designs are becoming more common.
C)   There are four types of organizational structure.
D)   Emphasis on teams whose members cross organizational boundaries is a characteristic of flat structures.
E)   An organization's structure should be appropriate to the organization's strategic goals.

Question 18

By comparing the knowledge, skills, and abilities that employees bring to the job with those that are identified through job analysis, managers can determine the gap that exists.This is particularly useful for

Accepted Answer

A)   establishing recruitment criteria.
B)   determining a job's pay range.
C)   training and development.
D)   designing the job.
E)   union negotiations.

Question 19

"No more than three posting errors per month occur on average." Which component of the job description would this statement belong to?

Accepted Answer

A)   job identification
B)   performance standards
C)   job summary
D)   relationships
E)   responsibilities and duties

Question 20

The job identification section of a job description includes which of the following?

Accepted Answer

A)   working conditions
B)   job title
C)   performance standards
D)   job summary
E)   relationships

Exam 3: Designing and Analyzing Jobs

Which of the following would not be included in the subsection of the job description titled "working conditions"?

Identify and briefly describe the three main types of organizational structure.Which type would you recommend for a retail convenience store?

Identifying human requirements for a job can be accomplished through

If an employee is unable to perform one or more of the essential duties of the job due to a physical or mental disability, accommodation is not required.

Ergonomics aims to adapt the entire job system to match human characteristics.Doing so results in eliminating or minimizing

Which job analysis technique is meaningless for jobs requiring mental effort?

The problem of exaggeration of some activities and underplaying of others is minimized by the detailed, chronological nature of

Job analysis is called the cornerstone of human resources management because information gathered through job analysis forms the basis for a number of interrelated HRM activities.

Job analysis information should be verified by

A quantitative approach to job analysis is more suitable when

The PAQ rates jobs on which of the following dimension?

Taking only industrial engineering concerns into consideration in job design is sufficient because research does not support the view that human considerations are also critical.

Which of the following jobs could be analyzed effectively using direct observation?

In an office with one supervisor, one assistant, two clerks, and two data-entry operators, there are

Which of the following is true of industrial engineering?

A list of a job's duties, responsibilities, reporting relationships, and working conditions is known as

Which of the following statements about organizational structures is true?

By comparing the knowledge, skills, and abilities that employees bring to the job with those that are identified through job analysis, managers can determine the gap that exists.This is particularly useful for

"No more than three posting errors per month occur on average." Which component of the job description would this statement belong to?

The job identification section of a job description includes which of the following?