Multiple Choice
Which of the following is a contingency factor that can influence the success of a TQM program in a negative way:
A) continuous improvement is a way of life
B) TQM serves to enrich jobs and motivate employees
C) problem-solving skills are improved for all employees
D) participation and teamwork are used to tackle significant problems
E) union leaders are left out of QC discussions
Correct Answer:
Verified
Correct Answer:
Verified
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