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In Handling Objections During the Sales Call, Jasmine (The Salesperson)

Question 105

Multiple Choice

In handling objections during the sales call, Jasmine (the salesperson) will let the customer talk about his or her fears or worries, then relate the experience of a similar customer and how the brand Jasmine is selling met those worries. This approach is called the:


A) compensation method
B) "feel, felt, found" method
C) head-on method
D) indirect method

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