Assume a Customer Planning to Purchase a PS3 Gaming Console

Multiple Choice

Assume a customer planning to purchase a PS3 gaming console made this statement: "Given the expense and all the hype about the new PS3, it ought to be the best gaming console ever made." What type of expectation does this customer have about the PS3?

A) an ideal expectation
B) a normative expectation
C) an experience-based expectation
D) a minimum tolerable expectation
E) a highly involved expectation