Question 1

Which of the following best describes what owner-managers must be able to answer before conducting recruiting operations?

Accepted Answer

A)  Will any additional workers be needed, or can the present work force do all the work? 
B)  Can any jobs be eliminated, thereby freeing people for other work? 
C)  If more people are needed, should they be full-time or part-time? 
D)  Can I hire temporary help to help with seasonal demands? 
E)  Managers must be able to answer all of the above questions

Question 2

Role playing is a method of training that is best used to ___________.

Accepted Answer

A)  Train salespeople 
B)  Train new employees 
C)  Train supervisors 
D)  Support other training methods

Question 3

Which of the following is NOT an essential step in planning an Employee Training Program?

Accepted Answer

A)  Establishing training needs and goals 
B)  Choosing the most practical training methods 
C)  Deciding how you will evaluate the training results 
D)  Establishing incentives for training achievement

Question 4

Discuss the critical factors that affect Employee Morale.

Accepted Answer

The answer of Discuss the critical factors that affect Employee...

Question 5

The Family and Medical Leave Act (FMLA) entitles eligible employees to take up to 12 weeks of unpaid, job-protected leave each year (or 12-month period) for specified family-related and medical reasons. This act applies to private-sector employers that employ ____ or more employees in ____ or more workweeks in the current or preceding calendar year.

Accepted Answer

A)  50, 20 
B)  15, 20 
C)  50, 36 
D)  15, 36

Question 6

Employee discipline centers around two major activities: _______________________ and ___________________________

Accepted Answer

A)  Enforcing consequences 
B)  Enforcing work rules and policies 
C)  Ensuring that workers meet performance expectations 
D)  Documenting job requirements

Question 7

__________ were established to help small businesses outsource basic services such as payroll processing, tax payments, and health insurance.

Accepted Answer

A)  Professional Employer Organizations 
B)  Government Administration Services 
C)  Professional Help Centers 
D)  Business Development Centers

Question 8

In the Principles of Effective Staffing, the Staffing objective states that:

Accepted Answer

A)  Owner-managers should fill all positions with personnel who are both willing and able to occupy them 
B)  The more clearly each job is defined, the more likely personnel will know what is expected of them 
C)  Owner-managers who fill job openings on the basis of the "best available candidate" are more likely to hire effective people than those who recruit on the basis of friendship or expediency 
D)  If job requirements are spelled out clearly and used as a basis for evaluating personnel, motivation will remain high, and tardiness, absenteeism, and turnover will be minimized

Question 9

________________ is the formal, systematic assessment of how well employees are performing their jobs in relation to established standards

Accepted Answer

A)  Performance appraisal 
B)  Personal development 
C)  Personnel planning 
D)  None of the above

Question 10

Conference or structured discussion is a method of training that is best used to ___________.

Accepted Answer

A)  Train supervisors 
B)  Train new employees 
C)  Train salespeople 
D)  Support other training methods

Question 11

The Americans with Disabilities Act (ADA) covers all employers with ____ or more employees.

Accepted Answer

A)  5 
B)  15 
C)  25 
D)  50

Question 12

Many types of employee benefits currently are provided by small businesses. Some are required by law, while others are voluntary.

Accepted Answer

A) True 
 B)False

Question 13

In any organization, the __________________ summarizes the important human resource policies that every employee needs to know.

Accepted Answer

A)  Standard operating manual 
B)  Employee handbook 
C)  Performance assessment 
D)  Human resources manual

Question 14

Employee training is inessential to getting the greatest efficiency from employees.

Accepted Answer

A) True 
 B)False

Question 15

Briefly discuss how business owners can assess employee job satisfaction.

Accepted Answer

The answer of Briefly discuss how business owners can assess...

Question 16

Generally, Human Resources regulations apply to all categories of employees, including su?pervisors, professionals, and executives, who work for employers with 15 or more em?ployees.

Accepted Answer

A) True 
 B)False

Exam 10: HR and the Development of Teams: The People

Which of the following best describes what owner-managers must be able to answer before conducting recruiting operations?

Role playing is a method of training that is best used to ___________.

Which of the following is NOT an essential step in planning an Employee Training Program?

Discuss the critical factors that affect Employee Morale.

Employee discipline centers around two major activities: _ and _____

__________ were established to help small businesses outsource basic services such as payroll processing, tax payments, and health insurance.

In the Principles of Effective Staffing, the Staffing objective states that:

________________ is the formal, systematic assessment of how well employees are performing their jobs in relation to established standards

Conference or structured discussion is a method of training that is best used to ___________.

The Americans with Disabilities Act (ADA) covers all employers with ____ or more employees.

Many types of employee benefits currently are provided by small businesses. Some are required by law, while others are voluntary.

In any organization, the __________________ summarizes the important human resource policies that every employee needs to know.

Employee training is inessential to getting the greatest efficiency from employees.

Briefly discuss how business owners can assess employee job satisfaction.

Generally, Human Resources regulations apply to all categories of employees, including su?pervisors, professionals, and executives, who work for employers with 15 or more em?ployees.