Jan Works as a Salesperson

Multiple Choice

Jan works as a salesperson. She generally achieves the expected targets but has also failed several times. For the previous month, she performed better than all her team members and achieved a huge sales volume. Even though Jan has not achieved her targets on several occasions during the past one year, her supervisor ranked her as number one. This is an example of how a(n) _____ can influence a performance appraisal.

A) recency error
B) halo error
C) source monitoring error
D) severity error
E) average error