Question 1

In a group interview,interviewees should​

Accepted Answer

A) Always try to speak first so that they will be seen as participatory 
B) Speak only to the interviewer who asked the question and ignore the group. 
C) Be prepared for confusion and noise and don't rush your answers or feel pressured. 
D) ​Make your answers detailed and speak as often as possible.

Question 2

All interviews are organized around three phases: the opening phase,the question-response phase,and the closing phase.​

Accepted Answer

A) True 
 B)False

Question 3

In the case of a customer accused of shoplifting,which type of interview might be conducted?​

Accepted Answer

A) Grievance interview 
B) Informational interview 
C) Performance interview 
D) ​Interrogation interview

Question 4

This phase is the heart of the interview.In this phase both interviewer and interviewee have the opportunity ask and respond to questions:

Accepted Answer

A) Closing phase 
B) Question-Response phase 
C) Opening Phase 
D) ​Orientation phase

Question 5

Which of the following is a direct question?

Accepted Answer

A) "Tell me about your experience in sales."​ 
B) "How many hours do you have in your major field of study? 
C) "Which do you enjoy the most - working on your own or working under close supervision?" 
D) ​"Do you still arrive late to most meetings?"

Exam 7: Basic Information for All Types of Interviews

In a group interview,interviewees should​

All interviews are organized around three phases: the opening phase,the question-response phase,and the closing phase.​

In the case of a customer accused of shoplifting,which type of interview might be conducted?​

This phase is the heart of the interview.In this phase both interviewer and interviewee have the opportunity ask and respond to questions:

Which of the following is a direct question?

In a group interview,interviewees should

All interviews are organized around three phases: the opening phase,the question-response phase,and the closing phase.

In the case of a customer accused of shoplifting,which type of interview might be conducted?