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    Marketing Management Study Set 3
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    Exam 5: Creating Customer Value, Satisfaction, and Loyalty
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    Immediately Below the Customers in a Modern Customer-Oriented Organization Chart,we
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Immediately Below the Customers in a Modern Customer-Oriented Organization Chart,we

Question 130

Question 130

Multiple Choice

Immediately below the customers in a modern customer-oriented organization chart,we would expect to find the ________ of an organization.


A) top management
B) marketing department
C) middle management
D) frontline people
E) service department

Correct Answer:

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