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    Marketing Management Study Set 3
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    Exam 13: Designing and Managing Services
  5. Question
    Clients Judge the Service Outcome Not Only by Its ________
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Clients Judge the Service Outcome Not Only by Its ________

Question 80

Question 80

Multiple Choice

Clients judge the service outcome not only by its ________ but also by its functional quality.


A) length of time
B) price
C) attributes
D) completeness
E) technical quality

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