True/False
Ultimately the success of differentiation is determined by customers and not by the provider, however well intended the offer may be
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q32: The service image includes both the physical
Q33: How do you diagnose a service design?
Q34: Often customers do not engage in contact
Q35: Discuss three ways that the physical elements
Q36: A service is a time-perishable experience performed
Q38: In service-dominant logic, a service is defined
Q39: The following question is in which of
Q40: In service, time is not an important
Q41: Solutions are a core dimension of a
Q42: When transforming an organization, the key principles