Question 1

When an organization takes action in anticipation of upcoming events or early in the cycle of a new trend, it undergoes _______________ change.

Accepted Answer

A)   radical
B)   incremental
C)   reactive
D)   anticipatory
E)   dysfunctional D

Question 2

The one basic reason that explains why people resist organizational planned change is fear.

Accepted Answer

A) True 
 B)False  False

Question 3

When Ford Motors stopped manufacturing its own steel and began contracting this work out to another company, it engaged in outsourcing.

Accepted Answer

A) True 
 B)False  True

Question 4

Which of the following is NOT an example of incremental change?

Accepted Answer

A)   A motel switches to a less expensive detergent for washing sheets and towels.
B)   A national chain of coffee stores tests customer response to a new coffee drink by introducing it in a limited number of stores.
C)   New owners buy an international company and take steps to cut one million dollars from its annual operating expenses over the next six months.
D)   A radio station replaces its late-night deejay with a younger deejay to see if they can attract a larger listening audience.
E)   All of these are examples of incremental change.

Question 5

Total quality management relies heavily on incremental change strategies.

Accepted Answer

A) True 
 B)False

Question 6

_____________ alignment exists when the HRM system fits with all other elements of the organizational environment-the culture, strategy, technology, and so on.

Accepted Answer

A)   Bi-polar
B)   Longitudinal
C)   Horizontal
D)   Equatorial
E)   Vertical

Question 7

What is the first phase in HR planning for strategic change?

Accepted Answer

The answer of What is the first phase in HR...

Question 8

Which of the following statements about scenario planning is TRUE:

Accepted Answer

A)   It involves the construction of multiple alternative views of the future.
B)   It relies only judgmental forecasts.
C)   It relies only on statistical forecasts.
D)   It discourages proactive and anticipatory HR planning
E)   It increases the chances that radical reactive changes will be required due to unexpected changes in the internal environment.

Question 9

The top executives at a paper manufacturing plant have determined that they should restructure their workforce into self-directed teams. When should they start implementing this organizational change?

Accepted Answer

A)   after all the strategic plans have been developed
B)   once all resistance to change has been removed
C)   as the executives are developing the strategic plan
D)   once the strategy has been evaluated
E)   after all legal barriers to change have been removed

Question 10

Incremental change occurs when an organization is forced to change in response to some event.

Accepted Answer

A) True 
 B)False

Question 11

List the important elements in the external environment.

Accepted Answer

The answer of List the important elements in the external...

Question 12

The last phase in strategic business and HR planning for alignment and change process is ___________.

Accepted Answer

A)   assessing the global and organizational environment
B)   reviewing, revising, and refocusing
C)   developing plans with measurements and timetables
D)   specifying objectives of HR change efforts
E)   implementing plans

Question 13

When Toyota, headquartered in Aichi, Japan, built its first car manufacturing plant in the U.S., it was engaging in offshoring.

Accepted Answer

A) True 
 B)False

Question 14

What is succession planning?

Accepted Answer

The answer of What is succession planning?...

Question 15

How has the focus of HR planning evolved?

Accepted Answer

The answer of How has the focus of HR planning...

Question 16

_____________ alignment exists when all of the HR policies and practices that comprise the HRM system are consistent with each other and so present a coherent message to employees concerning how they should behave while at work.

Accepted Answer

A)   Bi-polar
B)   Longitudinal
C)   Horizontal
D)   Parallel
E)   Vertical

Question 17

Cause-and-effect models:

Accepted Answer

A)   are useful for explaining irrelevant external errors
B)   cannot be relied on in stable competitive environments
C)   are archaic forms of management tools
D)   show links between specific HR practices and organizational performance metrics
E)   none of the above

Question 18

An organization can use ____________ to involve employees in a planned organizational change and to get their support of the change process.

Accepted Answer

A)   statistical forecasting
B)   focus groups and hotlines
C)   observational research
D)   replacement planning
E)   historical trending

Question 19

A _________________ organization continually finds new ways to satisfy customers and other stakeholders by skillfully integrating the resources of information, technology, and people to produce and then effectively use new knowledge.

Accepted Answer

A)   radical
B)   anticipatory
C)   instructive
D)   learning
E)   dysfunctional

Question 20

Effective human resource planning considers only long-term change and ignores short-term change.

Accepted Answer

A) True 
 B)False

Exam 4: HR Planning for Alignment and Change

When an organization takes action in anticipation of upcoming events or early in the cycle of a new trend, it undergoes _______________ change.

The one basic reason that explains why people resist organizational planned change is fear.

When Ford Motors stopped manufacturing its own steel and began contracting this work out to another company, it engaged in outsourcing.

Which of the following is NOT an example of incremental change?

Total quality management relies heavily on incremental change strategies.

_____________ alignment exists when the HRM system fits with all other elements of the organizational environment-the culture, strategy, technology, and so on.

What is the first phase in HR planning for strategic change?

Which of the following statements about scenario planning is TRUE:

The top executives at a paper manufacturing plant have determined that they should restructure their workforce into self-directed teams. When should they start implementing this organizational change?

Incremental change occurs when an organization is forced to change in response to some event.

List the important elements in the external environment.

The last phase in strategic business and HR planning for alignment and change process is ___________.

When Toyota, headquartered in Aichi, Japan, built its first car manufacturing plant in the U.S., it was engaging in offshoring.

What is succession planning?

How has the focus of HR planning evolved?

_____________ alignment exists when all of the HR policies and practices that comprise the HRM system are consistent with each other and so present a coherent message to employees concerning how they should behave while at work.

Cause-and-effect models:

An organization can use ____________ to involve employees in a planned organizational change and to get their support of the change process.

A _________________ organization continually finds new ways to satisfy customers and other stakeholders by skillfully integrating the resources of information, technology, and people to produce and then effectively use new knowledge.

Effective human resource planning considers only long-term change and ignores short-term change.