Multiple Choice
Verbal judo:
A) Is a gentle art of persuasion that redirects others' behavior with words, and generates voluntary compliance.
B) Allows for full expression of personal feelings.
C) Involves recognizing that sometimes people have to be the aggressor first.
D) Encourages people to use phrases such as "calm down" and "be reasonable."
Correct Answer:

Verified
Correct Answer:
Verified
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