Question 1

Large documentation projects often require teams of writers because of ________.

Accepted Answer

A)  the imperative to include diverse perspectives 
B)  the need to provide specialized knowledge 
C)  the trend to mix talent from different departments 
D)  the requirements specified in requests for proposals

Question 2

Google Docs offers online storage of files with access to an entire workgroup and allows multiple people to work on a file simultaneously.

Accepted Answer

A) True 
 B)False

Question 3

The file name DOC 1287 Rev 1 Draft 1.docx can be read as ________.

Accepted Answer

A)  second draft of the third section of the first release of Document 1287 
B)  third draft of the third section, edited by a team member with the initials TE 
C)  first draft of the first release of Document 1287 
D)  first draft of the second release of Document 1287, edited by a team member with the initials TE

Question 4

To write as simply as possible is a good first step to helping non-native speakers of English understand your writing.

Accepted Answer

A) True 
 B)False

Question 5

Writers are often so close to their work right after having written it that they see their errors quicker than any outside reader.

Accepted Answer

A) True 
 B)False

Question 6

What does it mean to write simply? Why is writing simply important in writing for translatability?

Accepted Answer

The answer of What does it mean to write simply?...

Question 7

What are idioms? Give one example and explain its meaning. Why are idioms not advised in writing for an international audience?

Accepted Answer

The answer of What are idioms? Give one example and...

Question 8

The order of the first four steps of a group writing process is the following: ________.

Accepted Answer

A)  plan the report, assign tasks and set timelines, select arbiters, agree on format and style 
B)  agree on format and style, select arbiters, plan the report, assign tasks and set timelines 
C)  assign tasks and set timelines, agree on format and style, plan the report, select arbiters 
D)  select arbiters, assign tasks and set timelines, plan the report, agree on format and style

Question 9

Google Docs can be formatted as fully as Word documents and look equally professional when printed or sent to a client as a PDF.

Accepted Answer

A) True 
 B)False

Question 10

Canadians and Americans are generally informal and direct, an attitude which can be understood by clients or colleagues from abroad as ________.

Accepted Answer

A)  liberal and attractive 
B)  abrupt and rude 
C)  confusing and fascinating 
D)  embarrassing and silly

Question 11

Writing simply means ________.

Accepted Answer

A)  dumbing down the text 
B)  focusing on real subjects and real verbs and using the simplest words 
C)  providing footnotes for words that the reader would have to check in a dictionary 
D)  not using adjectives and adverbs at all

Question 12

Before writing the first drafts, the team should decide and agree on ________.

Accepted Answer

A)  the level of formality required in the report 
B)  technical terms and references to be used consistently 
C)  a reference book that defines the rules of grammar, capitalization, hyphenation, etc. 
D)  all of the above

Question 13

Which of the following is NOT a reason why English has become the international language of business and science?

Accepted Answer

A)  English has proven to be the most unbiased and easy to translate language in the world. 
B)  Programming languages generally use English in the command structure. 
C)  Scientific and engineering journals and texts are increasingly written and read in English. 
D)  Symposia and conferences around the world are held in English.

Question 14

What are the actions you can take to make sure your email exchange with a client or colleague from abroad runs smoothly?

Accepted Answer

The answer of What are the actions you can take...

Question 15

You're presenting a new design of your company's website to stakeholders from overseas branches whom you're meeting for the first time. Someone says, "Whoa! That red in the header is way too bright!" The best reaction to this remark would be ________.

Accepted Answer

A)  to assume that they come from a direct culture and reply as to any feedback, perhaps showing different colour combinations 
B)  to assume that they come from a direct culture and explain then and there how one should deliver feedback in a Canadian workplace 
C)  to conclude that they are trying to insult you and answer that there is no need to be rude 
D)  to conclude that they are trying to insult you but force a smile and reply as to any feedback, perhaps showing different colour combinations

Question 16

Often groups see a performance contract as a sign of distrust, perhaps even as an insult to their professionalism and good will.

Accepted Answer

A) True 
 B)False

Question 17

The best phrase to end a presentation for international clients or colleagues would be ________.

Accepted Answer

A)  "This concludes my presentation." 
B)  "And that's a wrap." 
C)  "That's all, folks!" 
D)  "And that's that!"

Question 18

Describe a situation-at school, at work, or at home-in which you interacted with a person from a different culture. If you think you handled it well, why was that? If you think you could have handled it better, what could have you done differently?

Accepted Answer

The answer of Describe a situation-at school, at work, or...

Question 19

An idiom is ________.

Accepted Answer

A)  a phrase whose meaning cannot be derived from the meaning of the words 
B)  a figure of speech in which a word or phrase literally denoting one kind of object or idea is used in place of another 
C)  a story, poem, or picture that can be interpreted to reveal a hidden meaning, typically a moral or political one 
D)  a special word or expression used by a particular profession or group that is difficult for others to understand

Question 20

Organizations rarely use report templates, so you have to plan formatting of each team project from scratch.

Accepted Answer

A) True 
 B)False

Exam 8: Intercultural Communication, Collaborative Writing, and Document Control

Large documentation projects often require teams of writers because of ________.

Google Docs offers online storage of files with access to an entire workgroup and allows multiple people to work on a file simultaneously.

The file name DOC 1287 Rev 1 Draft 1.docx can be read as ________.

To write as simply as possible is a good first step to helping non-native speakers of English understand your writing.

Writers are often so close to their work right after having written it that they see their errors quicker than any outside reader.

What does it mean to write simply? Why is writing simply important in writing for translatability?

What are idioms? Give one example and explain its meaning. Why are idioms not advised in writing for an international audience?

The order of the first four steps of a group writing process is the following: ________.

Google Docs can be formatted as fully as Word documents and look equally professional when printed or sent to a client as a PDF.

Canadians and Americans are generally informal and direct, an attitude which can be understood by clients or colleagues from abroad as ________.

Writing simply means ________.

Before writing the first drafts, the team should decide and agree on ________.

Which of the following is NOT a reason why English has become the international language of business and science?

What are the actions you can take to make sure your email exchange with a client or colleague from abroad runs smoothly?

You're presenting a new design of your company's website to stakeholders from overseas branches whom you're meeting for the first time. Someone says, "Whoa! That red in the header is way too bright!" The best reaction to this remark would be ________.

Often groups see a performance contract as a sign of distrust, perhaps even as an insult to their professionalism and good will.

The best phrase to end a presentation for international clients or colleagues would be ________.

Describe a situation-at school, at work, or at home-in which you interacted with a person from a different culture. If you think you handled it well, why was that? If you think you could have handled it better, what could have you done differently?

An idiom is ________.

Organizations rarely use report templates, so you have to plan formatting of each team project from scratch.