Carla, a Restaurateur Who Is New to the Field, Meets

Multiple Choice

Carla, a restaurateur who is new to the field, meets a veteran chef and restaurateur, Giovanni. Carla wishes to analyze the purchasing pattern of her customer base. Which of the following is most likely to be a piece of sound advice that Giovanni would offer to Carla?

A) Carla should use her restaurant's distributed systems to know more about her customers' purchasing patterns.
B) Carla should avoid using the restaurant's integrated system to analyze her customers' purchasing patterns.
C) Carla should support strategic and less structured managerial decisions to ensure that standardization occurs.
D) Carla should support less specific and fluid managerial decisions to ensure that standardization occurs.