Question 1

Match the word or phrase with its meaning.
-Psychological withdrawal

Accepted Answer

A)  A biting sense of humor designed to keep people at a distance and to maintain control in a situation 
B)  Constantly topping the achievements of others 
C)  Emotional atmosphere, which encourages a free and open interaction between individuals 
D)  A defensive response that communicates "Do not get close to me!" 
E)  We retreat from a problem in a relationship
F) Behaving contrary to the way we really feel
G) Emotional atmosphere, which inhibits interaction between individuals
H) Feeling uncomfortable in a situation but feel forced to be physically present
I) Verbally judging the behavior of others in an effort to enhance own self-esteem
J) A means of making the other party conform to our way of thinking
K) Engaging in safe, nonthreatening communication that involves little risk to the communicator

Question 2

Define a supportive climate and provide some examples of supportive behaviors from the Gibb pairings.

Accepted Answer

The answer of Define a supportive climate and provide some...

Question 3

Brandon and Megan have been dating for two months. On their dates, they engage in safe, nonthreatening communication that involves little risk. This is known as ________.

Accepted Answer

The answer of Brandon and Megan have been dating for...

Question 4

A biting sense of humor designed to keep people away and to maintain control of a situation is the defense mechanism known as

Accepted Answer

A)  avoidance. 
B)  distancing. 
C)  sarcasm. 
D)  control.

Question 5

Match the word or phrase with its meaning.
-Sarcasm

Accepted Answer

A)  A biting sense of humor designed to keep people at a distance and to maintain control in a situation 
B)  Constantly topping the achievements of others 
C)  Emotional atmosphere, which encourages a free and open interaction between individuals 
D)  A defensive response that communicates "Do not get close to me!" 
E)  We retreat from a problem in a relationship
F) Behaving contrary to the way we really feel
G) Emotional atmosphere, which inhibits interaction between individuals
H) Feeling uncomfortable in a situation but feel forced to be physically present
I) Verbally judging the behavior of others in an effort to enhance own self-esteem
J) A means of making the other party conform to our way of thinking
K) Engaging in safe, nonthreatening communication that involves little risk to the communicator

Question 6

Match the word or phrase with its meaning.
-Defensive climate

Accepted Answer

A)  A biting sense of humor designed to keep people at a distance and to maintain control in a situation 
B)  Constantly topping the achievements of others 
C)  Emotional atmosphere, which encourages a free and open interaction between individuals 
D)  A defensive response that communicates "Do not get close to me!" 
E)  We retreat from a problem in a relationship
F) Behaving contrary to the way we really feel
G) Emotional atmosphere, which inhibits interaction between individuals
H) Feeling uncomfortable in a situation but feel forced to be physically present
I) Verbally judging the behavior of others in an effort to enhance own self-esteem
J) A means of making the other party conform to our way of thinking
K) Engaging in safe, nonthreatening communication that involves little risk to the communicator

Question 7

A defensive climate encourages a free and open interaction between individuals.

Accepted Answer

A) True 
 B)False

Question 8

Match the word or phrase with its meaning.
-Reaction formation

Accepted Answer

A)  A biting sense of humor designed to keep people at a distance and to maintain control in a situation 
B)  Constantly topping the achievements of others 
C)  Emotional atmosphere, which encourages a free and open interaction between individuals 
D)  A defensive response that communicates "Do not get close to me!" 
E)  We retreat from a problem in a relationship
F) Behaving contrary to the way we really feel
G) Emotional atmosphere, which inhibits interaction between individuals
H) Feeling uncomfortable in a situation but feel forced to be physically present
I) Verbally judging the behavior of others in an effort to enhance own self-esteem
J) A means of making the other party conform to our way of thinking
K) Engaging in safe, nonthreatening communication that involves little risk to the communicator

Question 9

Curt is eating dinner with his parents when they start to argue. They are saying hateful things to each other, yet Curt does not dare leave the table. Feeling trapped and uncomfortable, he stares down at his plate counting peas. Which defense mechanism is Curt demonstrating?

Accepted Answer

A)  Avoidance 
B)  Distancing 
C)  Psychological withdrawal 
D)  Reaction formation

Question 10

Explain the term "communication climate." Define the two types of communication climates listed in your text. How can we prevent ourselves from communicating defensively?

Accepted Answer

The answer of Explain the term "communication climate." Define the...

Question 11

Match the word or phrase with its meaning.
-Outdoing others

Accepted Answer

A)  A biting sense of humor designed to keep people at a distance and to maintain control in a situation 
B)  Constantly topping the achievements of others 
C)  Emotional atmosphere, which encourages a free and open interaction between individuals 
D)  A defensive response that communicates "Do not get close to me!" 
E)  We retreat from a problem in a relationship
F) Behaving contrary to the way we really feel
G) Emotional atmosphere, which inhibits interaction between individuals
H) Feeling uncomfortable in a situation but feel forced to be physically present
I) Verbally judging the behavior of others in an effort to enhance own self-esteem
J) A means of making the other party conform to our way of thinking
K) Engaging in safe, nonthreatening communication that involves little risk to the communicator

Question 12

According to Gibb, a person who believes that his/her way is the only way to proceed has a high degree of _____. On the other hand, a person who is willing to explore new ideas and realizes that there can be an alternate solution shows

Accepted Answer

A)  superiority/equality 
B)  strategy/spontaneity 
C)  certainty/provisionalism 
D)  control/problem orientation

Question 13

The Gibb study identifies six pairings of behaviors that contribute to a defensive/supportive climate. Name the six pairs.

Accepted Answer

The answer of The Gibb study identifies six pairings of...

Question 14

Sarna needs to ask Marvin a question. Marvin is an executive and considers Sarna to be "only" a clerk. Sarna fears that asking Marvin a question will result in Marvin becoming openly hostile toward Sarna. According to Jack Gibb, Marvin is displaying which type of defensive behavior?

Accepted Answer

A)  Equality 
B)  Superiority 
C)  Certainty 
D)  Evaluation

Question 15

________ is when we behave contrary to the way we feel.

Accepted Answer

The answer of ________ is when we behave contrary to...

Question 16

Match the word or phrase with its meaning.
-Formula communication

Accepted Answer

A)  A biting sense of humor designed to keep people at a distance and to maintain control in a situation 
B)  Constantly topping the achievements of others 
C)  Emotional atmosphere, which encourages a free and open interaction between individuals 
D)  A defensive response that communicates "Do not get close to me!" 
E)  We retreat from a problem in a relationship
F) Behaving contrary to the way we really feel
G) Emotional atmosphere, which inhibits interaction between individuals
H) Feeling uncomfortable in a situation but feel forced to be physically present
I) Verbally judging the behavior of others in an effort to enhance own self-esteem
J) A means of making the other party conform to our way of thinking
K) Engaging in safe, nonthreatening communication that involves little risk to the communicator

Question 17

Gibb pairings are differentiated by physical, social, and psychological climates.

Accepted Answer

A) True 
 B)False

Question 18

People communicate defensively in an attempt to protect their "public" self.

Accepted Answer

A) True 
 B)False

Question 19

Match the word or phrase with its meaning.
-Supportive climate

Accepted Answer

A)  A biting sense of humor designed to keep people at a distance and to maintain control in a situation 
B)  Constantly topping the achievements of others 
C)  Emotional atmosphere, which encourages a free and open interaction between individuals 
D)  A defensive response that communicates "Do not get close to me!" 
E)  We retreat from a problem in a relationship
F) Behaving contrary to the way we really feel
G) Emotional atmosphere, which inhibits interaction between individuals
H) Feeling uncomfortable in a situation but feel forced to be physically present
I) Verbally judging the behavior of others in an effort to enhance own self-esteem
J) A means of making the other party conform to our way of thinking
K) Engaging in safe, nonthreatening communication that involves little risk to the communicator

Question 20

Identify several guidelines to follow to avoid sending a defensive flame to an email.

Accepted Answer

The answer of Identify several guidelines to follow to avoid...

Exam 7: Creating a Positive Communication Climate

Match the word or phrase with its meaning. -Psychological withdrawal

Define a supportive climate and provide some examples of supportive behaviors from the Gibb pairings.

Brandon and Megan have been dating for two months. On their dates, they engage in safe, nonthreatening communication that involves little risk. This is known as ________.

A biting sense of humor designed to keep people away and to maintain control of a situation is the defense mechanism known as

Match the word or phrase with its meaning. -Sarcasm

Match the word or phrase with its meaning. -Defensive climate

A defensive climate encourages a free and open interaction between individuals.

Match the word or phrase with its meaning. -Reaction formation

Curt is eating dinner with his parents when they start to argue. They are saying hateful things to each other, yet Curt does not dare leave the table. Feeling trapped and uncomfortable, he stares down at his plate counting peas. Which defense mechanism is Curt demonstrating?

Explain the term "communication climate." Define the two types of communication climates listed in your text. How can we prevent ourselves from communicating defensively?

Match the word or phrase with its meaning. -Outdoing others

According to Gibb, a person who believes that his/her way is the only way to proceed has a high degree of _____. On the other hand, a person who is willing to explore new ideas and realizes that there can be an alternate solution shows

The Gibb study identifies six pairings of behaviors that contribute to a defensive/supportive climate. Name the six pairs.

Sarna needs to ask Marvin a question. Marvin is an executive and considers Sarna to be "only" a clerk. Sarna fears that asking Marvin a question will result in Marvin becoming openly hostile toward Sarna. According to Jack Gibb, Marvin is displaying which type of defensive behavior?

________ is when we behave contrary to the way we feel.

Match the word or phrase with its meaning. -Formula communication

Gibb pairings are differentiated by physical, social, and psychological climates.

People communicate defensively in an attempt to protect their "public" self.

Match the word or phrase with its meaning. -Supportive climate

Identify several guidelines to follow to avoid sending a defensive flame to an email.