A Customer Calls to Complain Their Laptop Screen Is Excessively

Multiple Choice

A customer calls to complain their laptop screen is excessively dim; she can barely see the screen. The screen was fine yesterday. What are the possible issues and solutions? Choose all that apply.

A) The screen inverter is failing and needs to be replaced.
B) The laptop is on battery power and is making the screen dimmer; plug the laptop into a wall socket.
C) The screen dimmer controls need to be adjusted.
D) The screen is failing and needs to be replaced.