Question 1

If a client gives your contact information to potential clients, this is considered what?

Accepted Answer

A) Referrals 
B) Illegal disclosure 
C) Advertising 
D) Bartering

Question 2

Which of the following tactics would help to generate more income for your massage business?

Accepted Answer

A) Selling packages for multiple sessions to a client to insure future visits 
B) Undercharging for your rates 
C) Keeping poor records 
D) Lacking organization

Question 3

Which of the following is an inexpensive way help to boost your business?

Accepted Answer

A) Television commercial 
B) Highway billboard 
C) Gift cards 
D) Rent a small shop

Question 4

What should you do if you receive tips?

Accepted Answer

A) Put them in your pocket and forget about them 
B) Record them for tax purposes 
C) Refuse to accept them 
D) Offer them to charity

Question 5

As a small business owner, which of the following is not something you will be responsible for?

Accepted Answer

A) Paying your own taxes 
B) Getting good health coverage 
C) Stock and inventory 
D) Creating your own oils.

Question 6

If you give a massage while under the influence of drugs or alcohol, what could happen to you?

Accepted Answer

A) You could make a bad judgment 
B) You could be sued 
C) You could lose your massage license 
D) All the above

Question 7

Which of the following would not be considered a business expense?

Accepted Answer

A) Uniform 
B) Flowers for your massage office 
C) Hand soap for the massage toilet 
D) Manicure for the massage therapist

Question 8

Which of the following will not help you in smart business planning?

Accepted Answer

A) Setting goals 
B) Purchasing a one year supply of massage oils 
C) Creating a business plan 
D) Creating a mission statement

Question 9

What are two forms of communication during a massage session?

Accepted Answer

A) Loud and clear 
B) Soft and low 
C) Verbal and non-verbal 
D) Passive and aggressive

Question 10

Assessing posture would be recorded in which part of SOAP notes?

Accepted Answer

A) S 
B) O 
C) A 
D) P

Question 11

On which bone would you palpate the origin of the pectoralis minor?

Accepted Answer

A) The acromion process 
B) The coracoid process 
C) The first to third ribs 
D) The third to fifth ribs

Question 12

Which of the following methods of payment can you expect to be taxed for?

Accepted Answer

A) Bartering 
B) Gift certificates 
C) Both A and B 
D) Neither A or B

Exam 6: Standards and Practices