Question 1

Which of the following options is NOT one of the five subcomponents that together constitute the structural configurations in Mintzberg's model in the structural framework?

Accepted Answer

A)   Strategic apex(top) .
B)   Staff functions.
C)   Technostructure.
D)   Middle managers. B

Question 2

According to the textbook's description of the structural framework, one can divide/specialize work/labour according to different principles. Which of the alternatives below does NOT constitute one of these principles?

Accepted Answer

A)   Division of labour based on product.
B)   Division of labour based on location.
C)   Division of labour based on price.
D)   Division of labour based on process. C

Question 3

Which of the following options is NOT one of the six dimensions and situational dependencies that Mintzberg believes determines an effective organizational structure?

Accepted Answer

A)   The economic balance of the organization.
B)   The size and age of the organization.
C)   The organization's strategy.
D)   The organization's information technology. A

Question 4

Which of the listed structural configurations (in Mintzberg's model) is at least similar to Weber's classic formulation of the formally rational bureaucracy?

Accepted Answer

A)   Professional bureaucracy.
B)   Adhocracy.
C)   Machine red tape.
D)   Simple structure.

Question 5

What is the function of the technostructure? Choose the option that is best matched by the textbook's description of Mintzberg's model.

Accepted Answer

A)   To be the company's strategic management.
B)   To formalize processes in an adhocratic structure.
C)   To control the operational core.
D)   To support the operational activities.

Question 6

A strength with the simple structure (in Mintzberg's model) is that it is flexible. But sometimes it can become less flexible, when?

Accepted Answer

A)   When the manager misses the need for change due to a great focus on detail.
B)   When the manager engages in major strategic issues instead of day-to-day operations.
C)   When employees follow the manager's directive instead of taking their own initiatives.
D)   When employees take their own initiatives instead of following the manager's instructions.

Question 7

Which of the following options IS a basic assumption (as formulated in the textbook) for the structural framework?

Accepted Answer

A)   Organizations exist because they reduce individual freedom and creativity.
B)   People are motivated and driven by maximizing their social recognition, their prestige and hierarchical position.
C)   People are motivated to work through material rewards (pay) , clear, formalized job descriptions (information/rules)  and control.
D)   Coordination is best done through horizontal control and horizontal communication solutions.

Question 8

Which of Minzberg's five structural configurations is closest to Weber's classic formulation of the formally rational bureaucracy?

Accepted Answer

A)   Professional bureaucracy.
B)   Machine bureaucracy.
C)   Divisionalized structure.
D)   Divisional bureaucracy.

Question 9

Which of the following options is NOT a strength of machine bureaucracies?

Accepted Answer

A)   Maximizes economies of scale.
B)   Maximizes repetition.
C)   Maximizes predictability.
D)   Maximizes external efficiency.

Question 10

'Flow efficiency' is defined at the beginning of the textbook's structural framework as...

Accepted Answer

A)   a combination of internal and external efficiency.
B)   external efficiency with an additional focus on resource utilization.
C)   system efficiency but with an add-on in the form of employee perceived satisfaction.
D)   valued by the customer through the actual passing period.

Exam 2: Structures, Formalized Processes and Rational Decisions